topic Re: Computer question in Community Spirit

Computer question

jean2579 — Wed, 25 Feb 2015 07:19:04 GMT

My laptop has become very slow to load sites.

Is there any way that I can speed it up? This has only happened recently.

I have a current AVG Security to stop bugs, so am not sure what is wrong.

Re: Computer question

vicr3000 — Wed, 25 Feb 2015 07:29:24 GMT

What browser are you using ?
Have you cleared your cache ?

Is your internet limited after a certain amount if you go over that limit, the ISP slows down your internet.

Just some thoughts to ponder.

Re: Computer question

j*oono — Wed, 25 Feb 2015 07:41:24 GMT

It could be a number of reasons Jean including the ones Vic mentioned.

It might even be your phone line. I had terrible problems with internet being very unstable and slow and it turned out to be the line. It took weeks but eventually Telstra fixed the line problem once I couldnt even use the phone anymore.

Re: Computer question

gleee58 — Wed, 25 Feb 2015 07:42:26 GMT

@jean2579 wrote:
My laptop has become very slow to load sites.
Is there any way that I can speed it up? This has only happened recently.
I have a current AVG Security to stop bugs, so am not sure what is wrong.

If you're with Optus it could a network issue which is expected to be fixed within a week.

What type of broadband connection do you use?

Re: Computer question

ten*teeny*tiny*toes — Wed, 25 Feb 2015 07:43:07 GMT

Following.

Having issues with mine too, Jean.

Re: Computer question

poddster — Wed, 25 Feb 2015 08:14:31 GMT

Jean, TTTT more information needed. Such as which operating system is in use, browser, what toolbars are active, error messages if any, type of internet connection, are there any popups, how slow is slow etc,etc

Re: Computer question

serendipityricho — Wed, 25 Feb 2015 08:19:57 GMT

This arvo i have had the----server not found--problem loading page-

and the 619 error.

This involves turning the puta off and on again each time.

Has come good now i hope-its a pain in the rrse.........................Richo.

Re: Computer question

vicr3000 — Wed, 25 Feb 2015 08:26:49 GMT

If you have a modem, router, turn it off and wait a few minutes and then turn it on again.

Re: Computer question

ten*teeny*tiny*toes — Wed, 25 Feb 2015 08:28:16 GMT

I wont hijack Jean's thread. My son says mines just too old, that's why its slowing down. They're made to do that.

Re: Computer question

jean2579 — Wed, 25 Feb 2015 08:51:39 GMT

Ten*tiny*toes, please comment, I always enjoy your posts.
I am using Explorer and we are on the NBN and use a Telstra T Hub system which could perhaps be the problem as they told me yesterday that our T Hub which is version 1 is not NBN compatible and they are sending out a replacement later version.
I am not sure how to clear cookies.

Re: Computer question

ten*teeny*tiny*toes — Wed, 25 Feb 2015 08:53:44 GMT

I've been doing a lot of that Vic. And restarting the computer. It just seems to freeze and become unresponsive on FB and Ebay.
Using chrome, i get some error message like kill pages or wait? I want to throw the computer out of the window!

Re: Computer question

vicr3000 — Wed, 25 Feb 2015 08:56:44 GMT

Try using a different browser and see if that makes a difference.

You might have a corrupt file in Chrome.

Re: Computer question

ten*teeny*tiny*toes — Wed, 25 Feb 2015 09:01:33 GMT

I was wondering if I needed to update Chrome or something. But my Bigpond wireless seems less effective too.
A big house and parts of it downstairs and far corners keep cutting out and looking for 3G.

Re: Computer question

poddster — Wed, 25 Feb 2015 09:03:20 GMT

Jean you can thest out the internet transmission speed here

http://speedtest.net

That will test the data throughput speed. The speed should br near speed that you signed for

probably 25 Mbps download and 5Mbps upload

If pages are slow to load that would mostlikely br some sort of malware infection

Re: Computer question

vicr3000 — Wed, 25 Feb 2015 09:04:57 GMT

If you are testing for speed, you need to be right next to the router, no walls.

If its a big house, you might need a second repeater or such like to boost the signal
At the other end.

Wireless isnt foolproof, it does weaken

Re: Computer question

gleee58 — Wed, 25 Feb 2015 09:05:36 GMT

@jean2579 wrote:
Ten*tiny*toes, please comment, I always enjoy your posts.
I am using Explorer and we are on the NBN and use a Telstra T Hub system which could perhaps be the problem as they told me yesterday that our T Hub which is version 1 is not NBN compatible and they are sending out a replacement later version.
I am not sure how to clear cookies.
In this area it's Telstra that have issues with NBN. A lot of people complain about the service. It seems to be backhaul, or lack thereof, causing the problems and the problems increase when there is any popular sporting event on. There have been lots of complaints this week for some reason.

Re: Computer question

poddster — Wed, 25 Feb 2015 09:06:59 GMT

TTTT what type of wireles modem do you have and what is the signal strength of your connection

also if you have exceeded you monthly allocation you are cut back to dialup speed

Re: Computer question

gleee58 — Wed, 25 Feb 2015 09:09:23 GMT

Sometimes routers need a firmware update too, if you don't have it set up for auto updates.

Is there cricket on this week somewhere?

When I was with Telstra you could pick the sports event weeks by the dodgy service quality.

Re: Computer question

gleee58 — Wed, 25 Feb 2015 09:15:36 GMT

@jean2579 wrote:
Ten*tiny*toes, please comment, I always enjoy your posts.
I am using Explorer and we are on the NBN and use a Telstra T Hub system which could perhaps be the problem as they told me yesterday that our T Hub which is version 1 is not NBN compatible and they are sending out a replacement later version.
I am not sure how to clear cookies.

That sounds like a bit of any excuse we can think of will do, although the first THubs did leave a lot to be desired.

My experience with Telstra BB is that they squeeze the last bit of capacity out of the network before they increase anything. When congestion issues start to hit people they give them the run around until such time as they have a certain level of complaints then they look at network issue improvements, such as a bit more backhaul, which fixes the problem until the congestion issues start again.

Re: Computer question

ten*teeny*tiny*toes — Wed, 25 Feb 2015 09:31:57 GMT

No, not been shaped. I am starting to think it is a Chrome issue with my laptop.
My ipad internet is fine, 'cept for connectivity cutting out downstairs.

I can't check speeds now, but I will. Seems my laptop is needed for school work....
Mumblings about word or printer.

My modem is a Thompson TG 782T and it USED to reach all corners of the house. Will google firmware updates.