topic Re: Thank you Australia Post in Community Spirit

Thank you Australia Post

amber-eyed-girl — Thu, 17 Mar 2016 07:04:32 GMT

Missed an eBay delivery yesterday. Big box. Thought darn...how am I going to get that home when I pick it up.

This morning, the AP courier redelivered it with a couple of small things he had for today's delivery.

a very big thank you for AP...and your very nice delivery staff 🙂

Re: Thank you Australia Post

kopenhagen5 — Thu, 17 Mar 2016 07:39:04 GMT

Watcha get ? Watcha get ?

No, you don't need to spoil my surprise.

Australia Post is terrific.

Even when mishaps occur, we tend to forget all the items that get through, rain, hail or shine.

And when I think of all AP have done, back to the days of the PMG, such thankless service they have performed.

Re: Thank you Australia Post

amber-eyed-girl — Thu, 17 Mar 2016 08:04:54 GMT

Nothing exciting Kopes...happy to share...storage boxes. Bulky. I can fit in one!

AP stuff ups get a fair bit of publicity but not necessarily when they go beyond what you'd expect them to do for you 🙂

Re: Thank you Australia Post

donnashuggy — Thu, 17 Mar 2016 08:55:21 GMT

Thank the driver

Re: Thank you Australia Post

amber-eyed-girl — Thu, 17 Mar 2016 09:51:22 GMT

I did. I know it wasn't what they usually do.

Re: Thank you Australia Post

donnashuggy — Thu, 17 Mar 2016 10:01:34 GMT

@amber-eyed-girl wrote:
I did. I know it wasn't what they usually do.

It is UNUSUAL

Re: Thank you Australia Post

debra9275 — Thu, 17 Mar 2016 10:13:33 GMT

that was good of them Amber, some of the couriers are really lovely.. some not so... our latest one never shuts the front gate

Re: Thank you Australia Post

lurker172602 — Thu, 17 Mar 2016 10:56:21 GMT

Our is lovely. OH buys waaaaay too much wine online (we'll never drink it all even if we have at breakfast, lunch and tea!) so the delivery guy is a regular visitor.
He's so nice, he even bring the boxes into the house for me if he thinks they are too heavy.

Re: Thank you Australia Post

amber-eyed-girl — Thu, 17 Mar 2016 11:21:20 GMT

We get wine too...there's a DM up the road but it's easier to have it delivered.

Debra, you have cats yes? At least leaving the gate open is more a hazard with dogs getting out and about. Cats can jump it anyway 🙂

Re: Thank you Australia Post

debra9275 — Thu, 17 Mar 2016 12:05:00 GMT

Yes just cats Amber, but every time I would come home, I would think ..oooooooooooh who's been here. Took me a little to wise up to it being the postie who leaves the gate open. Now when I come e home I think.. Ooooooooooh, a parcel. 🙂

Re: Thank you Australia Post

amber-eyed-girl — Thu, 17 Mar 2016 12:34:13 GMT

Way to turn a neg into a positive 🙂

parcels are like presents even when I know what should be in them

Re: Thank you Australia Post

k0llectable5 — Thu, 17 Mar 2016 22:55:22 GMT

Yeah parcels are like presents 🙂 One of the local drivers around here is excellent, he has ran accross the road to give me parcels as I'm driving out my driveway, he has seen me leaving a few times and raced my parcels over. Really appreciate that kind of service.

Re: Thank you Australia Post

lurker172602 — Fri, 18 Mar 2016 02:05:58 GMT

He's just called again, this time with some new clothes for me. Now I really like him

Re: Thank you Australia Post

julie-in-oz2 — Fri, 18 Mar 2016 02:18:42 GMT

What great service. We need more drivers like yours out there.

Re: Thank you Australia Post

amber-eyed-girl — Fri, 18 Mar 2016 03:50:02 GMT

Yes. Nice to see he's not the only great one out there 🙂

Re: Thank you Australia Post

lind9650 — Fri, 18 Mar 2016 04:11:25 GMT

Don't thank Australia Post, thank the Parcel delivery man. 95% of Parcel Delivery is done by private contractors. Some of them, especially in rural areas have long trips to make with deliveries and hardly earn enough to justify the long trip.

Australia Post is not very generous with paying contractos a set wage. To get a contract one has to submit a quote of how much the applicant would expect to do the deliveries for. Be assured that AP will not give the contract to the highest bidder.

So if a contractor underestimated the cost of petrol, vehicle maintenance and time and distance for deliveries, he is bound to a contract he has to fulfill regardless of income loss.

If you have a great delivery man (or woman) thank them personlly to let them know that what they are doing is very much recognised and appreciated.

Erica

Re: Thank you Australia Post

hiho2000 — Sat, 19 Mar 2016 15:41:41 GMT

It's in their best interest to get the parcel delivered. Takes more work having to lug all undelivered parcels into the local post office.

Re: Thank you Australia Post

lurker172602 — Sat, 19 Mar 2016 21:26:25 GMT

Speaking of postal services.

My mum tried to post a beaded necklace to me from NZ but was stopped and told jewellery can no longer be send via NZPost, it has to be couriered. She just relabelled the parcel buttons (it was essentially threaded buttons) and that was fine. Apparently new rules came in over there just before Christmas.

Has anyone heard of this before and do we have the same rules here with AusPost?

Re: Thank you Australia Post

lloydslights — Sat, 19 Mar 2016 23:16:23 GMT

https://www.nzpost.co.nz/personal/sending-within-nz/prohibited-restricted-items

EDIT: Columns to the right>>>>>>>>>>>POST l COURIER l COURIER WITH SIGNATURE l

nternational Services - Conditions of carriage for Restricted items

Item International Air International Courier International Express Courier

Item contents valued at:

Letters (inc. postcards and aerogrammes)
All purchasers: up to NZ$250 may be sent

Parcels
Consumer: up to NZ$2000 can be sent

Business with New Zealand Post Account: up to NZ$250 may be sent. If, over NZ$250 but less than NZ$2,000, it may only be sent if Additional Compensation Cover is purchased

Business without New Zealand Post Account (or with one but not using a business consignment note): up to NZ$250 may be sent

Air Registered
All purchaser types: up to NZ$250 may be sent.

Consumer: up to NZ$5000 can be sent

Business with New Zealand Post Account: up to NZ$2,000 may be sent. If, over NZ$2,000 but less than NZ$5,000, it may only be sent if Additional Compensation Cover is purchased

Business without New Zealand Post Account (or with one but not using a business consignment note): up to NZ$2,000 may be sent.

Consumer: up to NZ$10,000 can be sent

Business with New Zealand Post Account: up to NZ$2,000 may be sent. If, over NZ$2,000 but less than NZ$50,000, it may only be sent if Additional Compensation Cover is purchased

Business without New Zealand Post Account (or with one but not using a business consignment note): up to NZ$2,000 may be sent

Stamps (unused)

Prohibited item

Can be sent (subject to the rules regarding content value above)

Jewellery, watches, precious metals or stones valued under NZ$250

Prohibited item

Can be sent

Jewellery, watches, precious metals or stones valued over NZ$250

Prohibited item

Can be sent (subject to the rules regarding content value above)

Any collectible (other than coins) or antique or any painting, sculpture or other work of art valued
under NZ$2,000

Prohibited item

Can be sent (subject to the rules regarding content value above)

Any collectible (other than coins) or antique or any painting, sculpture or other work of art valued
over NZ$2,000

Prohibited item

Can be sent (subject to the rules regarding content value above)

Re: Thank you Australia Post

lurker172602 — Sat, 19 Mar 2016 23:18:25 GMT

Thanks deb. I think that means that her post office interpreted her saying it was a necklace as meaning "jewellery", and therefore of intrinsic value? Seems a bit of overkill.

Is it the same here?