topic Target online failure in Community Spirit

Target online failure

davidc4430 — Wed, 01 Apr 2020 02:07:27 GMT

just tried to place an online order with target

saw they were offering free delivery on orders over $45

so made an order of t-shirts, can never have too many t-shirts

placed the order and five minutes later got a

Your order could not be processed.

message via email.

Re: Target online failure

davidc4430 — Wed, 01 Apr 2020 02:29:23 GMT

i'm 53 in the online chat with a target rep

seems they have a lot of people wanting to talk to them

Re: Target online failure

rogevibe — Wed, 01 Apr 2020 02:33:02 GMT

Be more useful considering current social conditions if you could access a catalogue of one's local Target store , so ordering locally with free delivery

Re: Target online failure

imastawka — Wed, 01 Apr 2020 02:38:15 GMT

David's not local.......to anything

Re: Target online failure

davidc4430 — Wed, 01 Apr 2020 02:46:55 GMT

so after waiting and watching the numbers falling until i was next

it cancelled my chat!

now i'm sitting on hold with the 1300 number

its saying 20 minutes wait time

Re: Target online failure

imastawka — Wed, 01 Apr 2020 02:49:34 GMT

You must not have a life, David.

Try again later.

Re: Target online failure

davidc4430 — Wed, 01 Apr 2020 02:50:57 GMT

@rogevibe wrote:
Be more useful considering current social conditions if you could access a catalogue of one's local Target store , so ordering locally with free delivery

my local target has not got the shirts in stock acording to the website

and free delivery means i dont need to go into the store

normally id choose click n collect

but 'considering current social conditions' thought the delivery best.

Re: Target online failure

davidc4430 — Wed, 01 Apr 2020 02:53:18 GMT

@imastawka wrote:
You must not have a life, David.

Try again later.

no life?

me n rosie n leroy are having a blast!

rosie, sleeping

leroy, sleeping

and me sitting on hold, whoo hooo!

Re: Target online failure

imastawka — Wed, 01 Apr 2020 02:57:53 GMT

Works for me

Re: Target online failure

davidc4430 — Wed, 01 Apr 2020 02:58:54 GMT

Re: Target online failure

wide-world-of-stamps — Wed, 01 Apr 2020 03:13:29 GMT

Kmart has a similar offer.

So we ordered a few things totalling $46.

We thought the order would be filled at a warehouse. It wasn't.
We received the order in 4 separate parcels from 4 different stores throughout NSW (Armidale, Nowra, Tuggeranong and Castle Hill). Even with Australia Post discounts the delivery must have cost them a fair bit.

Re: Target online failure

rogevibe — Wed, 01 Apr 2020 03:20:40 GMT

@wide-world-of-stamps wrote:
Kmart has a similar offer.

So we ordered a few things totalling $46.

We thought the order would be filled at a warehouse. It wasn't.
We received the order in 4 separate parcels from 4 different stores throughout NSW (Armidale, Nowra, Tuggeranong and Castle Hill). Even with Australia Post discounts the delivery must have cost them a fair bit.

I think they are happy to just keep a cash flow going - even at a loss for a time

Re: Target online failure

davidc4430 — Wed, 01 Apr 2020 03:33:16 GMT

i gave up after 45 minutes

just visited targets facebook page

lots of very unhappy posters

one waited an hour and a half on hold before the line went dead

not the way to stay in business

minimally a recorded message saying 'we cant answer calls now'

or something!

Re: Target online failure

rogevibe — Wed, 01 Apr 2020 09:12:31 GMT

@davidc4430 wrote:
i gave up after 45 minutes
just visited targets facebook page

lots of very unhappy posters

one waited an hour and a half on hold before the line went dead

not the way to stay in business
minimally a recorded message saying 'we cant answer calls now'
or something!

ah Targĕt !