topic Re: Refunds in Buying

Refunds

seriousclown21 — Mon, 25 May 2020 03:29:06 GMT

How do I ask E Bay to Step in when a Seller refuses to provide a refund for items returned

Re: Refunds

twyngwyn — Mon, 25 May 2020 03:32:30 GMT

Did you follow the correct procedure?

https://www.ebay.com.au/help/buying/returns-refunds/returns-missing-items-refunds-buyers?id=4008&st=12&pos=1&query=Returns%2C%20missing%20items%20and%20refunds%20for%20buyers&intent=returns

Re: Refunds

seriousclown21 — Tue, 02 Jun 2020 03:12:32 GMT

My Purchase history listing of the item I returned does not provide an opportunity to get Ebay to step in

Re: Refunds

padi*0409 — Tue, 02 Jun 2020 03:30:43 GMT

If it is less than 180 days past the purchase date of the item and you have tracking to prove the item was received by the seller open a dispute in Paypal's "resolution centre".

Re: Refunds

imastawka — Tue, 02 Jun 2020 05:00:04 GMT

Further to that, upload the tracking to the dispute.

And don't close the dispute until you get your refund.