topic Re: SCAMMERS in Buying

SCAMMERS

hughj72 — Mon, 24 Jul 2023 01:52:50 GMT

I was asked to return items for a refund. Both the items were faulty . I arranged the return and 3 weeks later, i was told i would not be getting one .They had closed the case because i had not contacted them in 20 days . Well, naturally i would not as i had already sent the goods back (collected by DHL from my house), as requested, and was waiting for the promised refund.

so. the scammer (seller) has my money and the scammers,( EBAY) have the goods (working or not) .

I am about 95 bucks out of pocket and have nothing to show for it.

Nice scam EBAY!!

Re: SCAMMERS

sandypebbles — Mon, 24 Jul 2023 02:07:15 GMT

Not eBay here, other members like yourself

Buyers cannot be scammed if they use the tools they are given

So are you saying you actually did open an item not as described dispute?

Why did you not follow through with it?

The seller cannot close a case, only eBay can, when the buyer fails to follow through with it

It sounds (from what you posted) like you just did your own thing as the seller told you

In which case, if that is correct, you are not covered by eBay

eBay do not 'have the goods either' eBay do not sell anything, nor are goods sent to eBay

Maybe learn how these things actually work and you won't be out of pocket

Re: SCAMMERS

twyngwyn — Mon, 24 Jul 2023 02:05:54 GMT

did you follow procedure or take the seller's word for it?

Return an item for a refund | eBay

Re: SCAMMERS

padi*0409 — Mon, 24 Jul 2023 02:08:49 GMT

@hughj72 wrote:

They had closed the case because i had not contacted them in 20 days . Well, naturally i would not as i had already sent the goods back (collected by DHL from my house), as requested, and was waiting for the promised refund.

It's not a scam, it clearly states in e3Bay's MBG that you MUST escalate the claim within that time period or eBay will assume that there is no problem with the dispute.

Edit. Snap Sandy and Twyn.

Re: SCAMMERS

countessalmirena — Mon, 24 Jul 2023 02:26:42 GMT

OP, did you upload the tracking number in the dispute?

If you didn’t do so, then eBay’s automated process would not know that the items were returned.

You could contact eBay Live Chat with the tracking information and request an appeal based on that new information.

If that is unsuccessful, you can contact your bank and ask for a chargeback. However, do not do this unless you’ve exhausted the eBay avenue because eBay will immediately close an eBay case or appeal if simultaneously a chargeback request is opened. Use this as your last resort.

Re: SCAMMERS

sugar249 — Mon, 24 Jul 2023 02:33:31 GMT

If you don't follow the process, it wont work for you.

Don't label Ebay as a scam, becuase you didnt follow the process.

Re: SCAMMERS

sugar249 — Mon, 24 Jul 2023 02:34:48 GMT

PS. Just looking at the feedback you have left, you are a happy chappy, if you think you were scammed leave them appropriate feedback

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 08:16:46 GMT

I was until now. Seems Ebay scammed me as well. Asking me to send the items back for a refund and then telling me 3 weeks later i could not have one. Wny did they not tell me this before i sent the damn thing back?

See below.

Thank you for your reply!

I can completely understand how it is when you don't have a printer as I do not have one myself. We can’t send you a label in the mail. If you don’t have a printer yourself you could try printing the label in your work place. Alternatively, try asking friends or family to print it for you or you can access a printer at your local library.

I double checked the Waybill number and seems to be correct and working. I will attach a screen shot as reference and will include the steps to schedule a pick up. (sometimes it might take the spaces off and moving into the next steps (area code, and phone number) for DHL to update the information entered in the Waybill section)

To schedule a pick up, you will click on "schedule pickup", select "No" (you do not need to create a label). Click on the arrow to the left of the "You'll need either a DHL Waybill Number or a DHL account number to schedule a pickup" and select "I have a DHL Waybill Number" from the drop-down. You will need to enter the number 7053385695 in the Waybill section, your phone area code and your phone number.

Once the return is delivered back to our shipping hub, our shipping partners will inspect the return, and then we will process the claim within 3 business days.

Kind Regards,
Adriana B.
eBay International Shipping

It was picked up by DHL the next day;

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 08:19:03 GMT

Yes.I did.

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 08:19:40 GMT

I did open a case i mean .

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 08:24:17 GMT

It was returned to the bay shipping hub.

See my previous post .I could post the entire conversation i had with them over several emails but it would take too long. Thought it was all settled but obviously, their right hand does not know what their left hand is doing.

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 08:26:54 GMT

I took his word at first but when it was obvious he had scammed others the same way , i contacted ebay

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 08:28:17 GMT

I did

They put a stop on the cse to allow me to get it back in time but then closed it after i sent it.

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 08:33:37 GMT

The seller said he had sent replacements but gave no tracking number, so i knew he was scamming me like he had other s (also others who had bought the same product also had been sent faulty ones)

I tried liv e chat.It is useless and no way to contact a REAL person on the phone to explain the whole story

I contacted my bank about it a couple of months ago but closed that case myself because i thought it had been agreed already they were gonna send me a refund when i returned the items.(as it shows in the copy of the email i received which i have already posted here)

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 08:35:10 GMT

I can't it is too late.

Re: SCAMMERS

sugar249 — Mon, 24 Jul 2023 10:29:01 GMT

@hughj72 wrote:
I did follow the process. Shut up unless you know the story

lol

Re: SCAMMERS

repentatleisure1952 — Mon, 24 Jul 2023 10:31:18 GMT

@hughj72 wrote:
It was returned to the bay shipping hub.

What eBay shipping hub?

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 10:36:45 GMT

I have been here for years .I did contact ebay .Look at the email i received I p osted it in reply to someone else

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 10:39:31 GMT

I did.They put a stop on it to allow me time to return the goods , then after i sent it , or rather, it was returned to them by DHL or whatever they call themselves ,they closed the case.

Re: SCAMMERS

hughj72 — Mon, 24 Jul 2023 10:41:00 GMT

I did follow the process. see the email i was sent .I posted it in reply to someone else.