topic Re: Lost Item in Buying

Lost Item

river_daisy — Thu, 27 Nov 2025 00:00:33 GMT

I ordered something on Ebay three weeks ago. It still hasn't arrived. Seller

has provided a tracking number. I contacted seller, who told me she is "not having any luck with Aust Post". Where do I go from here, please?

Re: Lost Item

sandypebbles — Thu, 27 Nov 2025 00:08:00 GMT

It depends what the latest estimated delivery date was

If it is no more than 30 days, open and follow through with an item not received dispute

What does the tracking show?

Re: Lost Item

river_daisy — Thu, 27 Nov 2025 02:19:33 GMT

Thank you, Sandy

. The tracking is blank.

Re: Lost Item

sandypebbles — Thu, 27 Nov 2025 02:33:25 GMT

You need to open the item not received dispute before it is too late to do so (no more than 30 days past the latest estimated delivery date)

If the seller contacts you after opening the dispute and asks you to close it and they will refund/send another. don't listen, because they won't and you will not be able to open another dispute