topic Re: Fraud in Buying

Fraud

kerry2775 — Thu, 20 Feb 2014 09:46:47 GMT

I've won an item and it's been paid for and now the item has been removed as has the seller, trying to get answers from EBay but can't get any help, I paid through PayPal, item wasn't cheap!
Where to go from here? I've obviously been ripped off!
Anyone that can help will be great
Thanks

Re: Fraud

ajarnjenny — Thu, 20 Feb 2014 10:12:01 GMT

Didn't you get a communication from ebay to say that the item you bought had been delisted?

Re: Fraud

collect247 — Thu, 20 Feb 2014 10:40:06 GMT

Wait until you can open up a INR dispute and follow the instructions given to you and then close it when time allows you to do so and you will receive your money back if the seller doesn't reply.

Re: Fraud

lyndal1838 — Thu, 20 Feb 2014 12:21:49 GMT

@mooni05 wrote:
Wait until you can open up a INR dispute and follow the instructions given to you and then close it when time allows you to do so and you will receive your money back if the seller doesn't reply.

mooni, please do not give incorrect information on the boards. The OP can open a dispute immediately and will get her refund only if she escalates the dispute to a claim. The seller cannot reply as they have been deregistered but the OP will not get a refund if she closes the dispute.

Re: Fraud

springyzone — Thu, 20 Feb 2014 21:03:32 GMT

Ebay should surely have some process for this, I would get in touch with them.

But paypal is separate to ebay. If you paid via paypal, you can open your own dispute anyway, idependent of ebay.

I did it recently for a couple of photobook vouchers I bought online, direct froma company (nothing to do with ebay). A few weeks later I found out the company had gone into liquidation so I quickly lodged a claim and what happened was they gave the company 10 days to reply to my claim and then if they don't receive a satisfactory reply, it is automatically closed in your favour and you get refunded into your paypal account.

If it comes down to this for you, just go into the paypal website yourself and start a claim.

Re: Fraud

collect247 — Thu, 20 Feb 2014 22:46:38 GMT

No OP can not open a dispute immediately they have to wait like everyone else has to wait so I don't know what the hell you're talking about?????? I have had to wait with a similar situation before I could open a dispute so why can OP open immediately but I had to wait? you need to get your facts right!

Re: Fraud

lyndal1838 — Fri, 21 Feb 2014 01:43:51 GMT

@mooni05 wrote:
No OP can not open a dispute immediately they have to wait like everyone else has to wait so I don't know what the hell you're talking about?????? I have had to wait with a similar situation before I could open a dispute so why can OP open immediately but I had to wait? you need to get your facts right!

OK, if I do not know what I am talking about, maybe you can enlighten me....why does the OP have to wait before she can open a dispute when the seller has been deregistered? And how long does she have to wait?

Re: Fraud

silversterio2 — Fri, 21 Feb 2014 13:26:28 GMT

"I've won an item and it's been paid for and now the item has been removed as has the seller, trying to get answers from EBay but can't get any help, I paid through PayPal, item wasn't cheap!"

Log on to Paypal and see if you're able to cancel your payment.

If you can't, open a Dispute immediately and escalate to a claim as soon as the system allows.

Re: Fraud

boggo58 — Fri, 21 Feb 2014 22:56:45 GMT

Put in dispute but put in Ebay as the culprit.

@kerry2775 wrote:
I've won an item and it's been paid for and now the item has been removed as has the seller, trying to get answers from EBay but can't get any help, I paid through PayPal, item wasn't cheap!
Where to go from here? I've obviously been ripped off!
Anyone that can help will be great
Thanks

Put in a dispute with paypal but make sure Ebay goes in as the culprit.

Re: Fraud

kerry2775 — Fri, 28 Feb 2014 09:33:18 GMT

Yes I did but I had paid already 😞

Re: Fraud

kerry2775 — Fri, 28 Feb 2014 08:44:51 GMT

Yes I did that straight away and just waiting to hear back, so fingers crossed I'll get my $310 back!
Thanks

Re: Fraud

kerry2775 — Fri, 28 Feb 2014 08:55:51 GMT

Yeah thank you, feel better knowing that I should get a refund. It's hard getting in touch with EBay I found, I went straight to Paypal and waiting back from them ta

Re: Fraud

kerry2775 — Fri, 28 Feb 2014 08:58:07 GMT

I have obviously made a claim as I have been ripped off big time!

Re: Fraud

davewil1964 — Fri, 28 Feb 2014 09:23:51 GMT

You haven't been ripped off until Paypal reject your claim.

You seem to not understand how these boards work.

You ask a question

A member or members answers with relevant information or requests for specifics

You provide info, or reject info even when it is likely to be true

You NEVER tell another member to bleep off

Nothing is obvious unless you actually tell us, given the people who ask these questions generally don't understand eBay

OR obvious

Re: Fraud

davewil1964 — Fri, 28 Feb 2014 09:38:25 GMT

@kerry2775 wrote:
I have obviously made a claim as I have been ripped off big time!

Why obvious?

You pretty much said that you went to Paypal because you couldn't contact eBay. If you had have managed to contact eBay they would have told you to contact Paypal. Because Paypal provide buyer and seller protection for eBay in Australia.

It is one of the things you read in the eBay terms and conditions when you join. The ones you state you have read by ticking the box.