topic Re: Payment pending in Buying

Payment pending

pink88kate — Tue, 16 Sep 2014 10:36:30 GMT

Hi guys I recently paid for an eBay purchase vis PayPal, got the email to say payment sent etc but there is payment pending still on the item , not paid does anyone know what to do ?

Re: Payment pending

the_pooze — Tue, 16 Sep 2014 10:54:44 GMT

I'd suggest contact the seller and see if they've recently had a change of PayPal ID that may not have linked to the item correctly (or thay didn't change the link eBay/PayPal)

See if it is showing their end as awaiting clearance of an echeque as this recently happened to a Buyer of mine and they were as bemused about this echeque thing as I was.

Re: Payment pending

kopenhagen5 — Tue, 16 Sep 2014 12:13:41 GMT

Sometimes PayPal will automatically send an echeque as a safety measure if an account has had a lot of purchases or purchases of high values. It is not noticeable in checkout and many buyers are unaware it happens.

That is the reason I send the buyer a message if I receive an echeque so they don't think I am slow in dispatch.

"Dear buyer, Thank you for your purchases. As payment was made via echeque, it requires clearance by PayPal and that can take between 5-7 days. As soon as your payment clears, I shall send your items. Regards,

Dear buyer, The payment cleared today and your items were sent today. Thank you.

Re: Payment pending

thecatspjs — Tue, 16 Sep 2014 13:03:19 GMT

Check your paypal account to see if the payment status is showing as unclaimed.

This can happen if a new seller has not upgraded their account to receive payments. And it can also happen if there is a typo in the paypal address in the original listing.