topic Changing feedback in Buying

Changing feedback

davidc4430 — Wed, 17 Jan 2018 06:13:57 GMT

is it possible to remove or change feedback once left?

i recieved an item today and it looked fine so i left good feedback. on closer inspection i have discovered it was not as described.

it was a some test strips for aquarium water, in the advert it showed a bottle of 100, i recieved a bottle of 25. they look identical.

ive contacted the seller via ebay messages and am waiting on a reply.

not planning to do anything as yet regarding the feedback but was just wondering if i can change it if the seller ignores me.

Re: Changing feedback

padi*0409 — Wed, 17 Jan 2018 06:28:03 GMT

Negative or neutral feedback can be changed if the seller requests it, but positive feedback can't be changed. All you can do is leave a follow-up message, which won't be seen after the seller recieves more feedback to fill the page.

Re: Changing feedback

lyndal1838 — Wed, 17 Jan 2018 06:28:44 GMT

The only way feedback can be changed is if the seller sends you a Feedback Revision Request and that can only be used for negative or neutral feedback.

You can leave a follow up to the feedback you have already left if you need to.

Re: Changing feedback

davidc4430 — Wed, 17 Jan 2018 06:37:22 GMT

i thought that might be the case, must look closer at my stuff before doing feedback.

thanks guys