topic Re: refund whole order in Buying

refund whole order

tonigau — Thu, 24 Jan 2019 06:57:43 GMT

Is there a way I can open refund case for whole order, I have multiple items in the order & to go thru every one & open a case will be a pain.

Placed order for items in a store & they still havent sent anything, sent a message & they advised price is wrong on items & they will refund.

sounds ok, but but they are dragging the chain, sent another message hopfully they will act, if not will need to open case.

(Aliexpress has a checkbox where can select whole order for action).

cheers

Re: refund whole order

twyngwyn — Thu, 24 Jan 2019 07:33:30 GMT

no....you have to do it individually 😞

Re: refund whole order

tonigau — Thu, 24 Jan 2019 10:04:24 GMT

Thanks, maybe ebay dont think anyone buys multiple items in one order.

Same as feedback, have to do each item individually. Probably why I like buying on AE

Re: refund whole order

*tippy*toes* — Thu, 24 Jan 2019 11:37:59 GMT

Hate to break the news to you, but this isn't Ali Express. Maybe if they are the bees knees, you should stick to buying there in future.

Re: refund whole order

davewil1964 — Thu, 24 Jan 2019 12:06:51 GMT

I would prefer to buy from sellers who actually deliver the goods. Sounds like the OP has enough experience of non-delivery with Aliexpress to know how often that doesn't happen.

Not exactly a ringing endorsement.

Re: refund whole order

tonigau — Fri, 25 Jan 2019 05:02:51 GMT

Both these buying sites have good & bad user ergonomics, nothing to do with good or bad sellers.

It just annoys me they take so long to catch on to other competitor sites good ideas for a smooth & efficient user experience .

A lot of my purchase will be multiple items from 1 seller ( various size screws, or spring clips, values of capacitors etc...)

I will send a suggestion for improvement (its worked before).

I use both AE & EB, I like having a wider search field. AE has more manufacturers selling direct, EB has a much better search engine & local products.

cheers