topic Re: Ebays policy violations in Selling

Ebays policy violations

rare_tunes — Tue, 23 Apr 2013 03:17:36 GMT

Wondering why Ebay never seems to follow up on the own policy violation rules....I sell fishing gear on Ebay i discribe my items factual ..Yet 80% of listers is this category are in violation of key word spamming and browser manipulation ,,Eg....$2.00 junk lure or soft plastic....Discription...fitted with owner or vmc hooks to suit Shimano, daiwa, penn.....to suit shimano , daiwa what????..or another one of there favs is ..like Jackall or like megabass lures...sorry to say but a $2.00 lure from china is nothing like a Jackall or Megbass lure....yet Ebay state if the names used in Discription are not by the manufacturer of the item being sold its misusing a brand name so why are they allowed to get away with this time after time....

Re: Ebays policy violations

*new2vintage — Tue, 23 Apr 2013 06:28:37 GMT

Ebay staff don't check listings - they rely on members to report listings.

Re: Ebays policy violations

rare_tunes — Tue, 23 Apr 2013 08:05:54 GMT

Yup been reported on numerous occasions , only conclusion i can come to is the offenders are Top rated sellers... so i imagine there above Ebays policy rules...

Re: Ebays policy violations

coast_golf — Tue, 23 Apr 2013 08:29:21 GMT

I've noticed exactly the same thing. Report a sub 50 feedback member for keyword spamming and the listings are gone within hours, report a 500+ feedback member and the listings are never, and I mean NEVER removed or amended. As much as I don't buy into conspiracy theories it is extremely obvious that not all sellers are created equal in eBay's eyes. It's their playground of course and they are free to do as they wish within the appropriate legal confines but it doesn't sit well with me.

Same thing happens when you report a seller who is refusing Paypal, if it's a small fish then they are gone but with the bigger sellers it seems as though they think 7% of something is better than 7% + 2.4% of nothing, regardless of advertised policy.

Re: Ebays policy violations

zelly888 — Tue, 23 Apr 2013 08:33:28 GMT

Top rated sellers do get protected,one of them has taken my money and ebay and paypal have done bloody nothing about it.

Re: Ebays policy violations

davewil1964 — Tue, 23 Apr 2013 10:27:22 GMT

That would be because you didn't open a dispute within the required timeframe. Which you were informed of when you paid. And eBay Australia don't do disputes. Paypal does.

Follow the rules, get the protection.

I'm not a TRS, but I have over 500 FB. Does that mean I can now get away with keyword spamming? I think not.

Re: Ebays policy violations

rare_tunes — Tue, 23 Apr 2013 10:45:26 GMT

Well today i reported the main offender yet again,he has over 2000 feedback and over 100 listnings and yet again the listings are still there....

Re: Ebays policy violations

coast_golf — Tue, 23 Apr 2013 10:49:07 GMT

I'm not a TRS, but I have over 500 FB. Does that mean I can now get away with keyword spamming? I think not.

Twas but a vague figure that I mentioned but nevertheless I have never, not once, seen one of my reports acted upon when it was directed at a seller with FB above this figure yet virtually every single report I've made against single and double FB sellers is acted upon almost immediately.

Now I'm no statistician but the odds of this randomly occurring over a sample size which by now must be in the 100's are so astronomically high as to be absurd. I'm not saying that high volume sellers never escape the wrath of the eBay policy police but my singular reports have not once been acted upon.

Re: Ebays policy violations

motherbear2003 — Tue, 23 Apr 2013 11:01:35 GMT

I don't know where anyone gets the idea that TRS sellers are protected. We are NOT, and I can say that from personal experience. Starting in September last year I had numerous listings removed, 80+, was given so many policy violations that I ended up serving not one, not two, but three 3 day selling suspensions. The policy violations ranged from duplicate listings (subsequently relisted foc), keyword spamming (mentioned the brand names of two dolls in titles and descriptions (had done so for 9 years previously) through to Direct Sales/Avoidance of ebay fees - because I had the words "contact me" in several of my listings. So please stop saying TRS are protected:|

Re: Ebays policy violations

coast_golf — Tue, 23 Apr 2013 11:07:44 GMT

I have a suspicion that it has more to do with who is doing the reporting as opposed to who is being reported....

Re: Ebays policy violations

rare_tunes — Tue, 23 Apr 2013 11:09:10 GMT

Maybe i'm incorrect in my original post..but to me that is blatant key word spamming , reported at least 5 times in 2 weeks..yet no response from ebay within 2 week let alone 24 hours as they claim, i can only assume there is a reason for this..

Re: Ebays policy violations

rare_tunes — Tue, 23 Apr 2013 11:14:18 GMT

That my well be . but the fact remains a violation is a violation regardless of who reports it..

Re: Ebays policy violations

coast_golf — Tue, 23 Apr 2013 11:27:14 GMT

That my well be . but the fact remains a violation is a violation regardless of who reports it..

I agree, but then again I'm not eBay.

Re: Ebays policy violations

davewil1964 — Tue, 23 Apr 2013 11:30:35 GMT

I've reported a seller for item misrepresentation until my fingers were worn out.

No response, or curtailment of their listings.

I suppose that an anchor store, which only generates money for eBay on sales, might get preferential treatment.

That doesn't give you the right to tar all sellers with the shonk brush.

Re: Ebays policy violations

rare_tunes — Wed, 24 Apr 2013 02:59:32 GMT

Well guys here is a tip to get away with browse manipulation..Talked to Ebay live chat this morning..Now because the said offender has skillfully worded the listing with the one word "FOR" use on Shimano Daiwa this is permitted..so any listings you may post with the word 'FOR" is permitted no matter how much you key word spam after this word....Go figure...

Re: Ebays policy violations

rare_tunes — Wed, 24 Apr 2013 03:02:19 GMT

Ma. Theresa V. 02:49:51
This is due to the compatibility term "for."Though the item is not the brand itself, since it fits for the brands mentioned on the listings, it still qualifies to be listed with the brand name on its title.

Re: Ebays policy violations

rare_tunes — Wed, 24 Apr 2013 03:03:17 GMT

Leaves the Gate wide open....

Re: Ebays policy violations

karma4dolls — Wed, 24 Apr 2013 11:25:04 GMT

Yes I was told that such violations being carreid out are only from community members dobbing in.

Re: Ebays policy violations

motherbear2003 — Wed, 24 Apr 2013 12:08:10 GMT

Depends on which ebay rep you talk to. I've been told it's because my listings were reported by another member, and I've also been told that ebay do random searches in some categories - believe what you will:|

Re: Ebays policy violations

lance0059 — Wed, 24 Apr 2013 15:01:41 GMT

I often troll ebay for those who deliberately mislead eBay buyers and report them to eBay. Some have been removed but others seem to remain up (mostly those within 48 hours of ending, thus eBay gets paid for the sale)

Two days ago I reported a seller for advertising many of the following - 2011 Australian Koala 1oz 999 Fine Silver Bullion COIN 36mm diameter

It is infact a Silver Layered coin and this information did nor appear in either the title or desciption. Today the following clarification has been added at the bottom of the item description, and I mean at the bottom. You would have to scroll past all the shipping and postal details before you saw the following - " ***Please note***This is a Replica ART BAR

Is it too much to ask for eBay to ensure all obvious misleading or false items be removed as punishment for violating eBay policy.

I keep waiting for eBay to take this matter as serious as we sellers do.

Lance.