topic Re: why does Ebay automatically put that the item is sent when I print a postage label? in Selling

why does Ebay automatically put that the item is sent when I print a postage label?

krustyid — Mon, 02 May 2016 06:39:52 GMT

when I print out a postage label for an item, it automatically messages the buyer that the item has been sent.

and there isn't an option for me to change it.

sometimes I print the postage label out a day or two before I actually post it.

Re: why does Ebay automatically put that the item is sent when I print a postage label?

casbit33 — Mon, 02 May 2016 06:43:35 GMT

Same here, and it's really frustrating.

I have even tried adjusting the postage time to a few days away When i am getting ready to print. No matter what I do, it still marks it as posted.

Re: why does Ebay automatically put that the item is sent when I print a postage label?

Anonymous — Mon, 02 May 2016 06:47:39 GMT

For the same reason they invent ridiculous 'estimated delivery dates'

Screw sellers, that's why

Re: why does Ebay automatically put that the item is sent when I print a postage label?

davidc4430 — Mon, 02 May 2016 07:17:47 GMT

your supposed to be printing the labels out with your back-pack mounted computer printing device while your standing in the line at the post office ready to hand the parcels to the happy smiling AP staff to be gently placed into the parcel friendly padded van to go on its careful way to your customer.

Re: why does Ebay automatically put that the item is sent when I print a postage label?

Anonymous — Mon, 02 May 2016 07:19:53 GMT

Don't forget the % discount for loyal customer-ship

Re: why does Ebay automatically put that the item is sent when I print a postage label?

clarry100 — Mon, 02 May 2016 07:20:29 GMT

LOL @ davidc4430...

One or two fairy story words/phrases in that lot. Tehe!

Re: why does Ebay automatically put that the item is sent when I print a postage label?

digital*ghost — Mon, 02 May 2016 07:44:02 GMT

If you're using eBay's labels, as mentioned above you can change the postage date when you create the label - I know it still marks the item as posted, but I'm not sure what the automated email eBay sends says, or if it's delayed until the postage date (I suspect it is sent immediately, but you'd think-hope it advises the shipment is being 'prepared' like some others do, rather than notifying it's been posted).

If you use Click & Send, you can select the eBay item to auto-fill the buyer's address details, then delete them so that when you go to pay for the label, it isn't communicated back to eBay and the order doesn't get marked as posted until you do it manually.

Re: why does Ebay automatically put that the item is sent when I print a postage label?

twyngwyn — Mon, 02 May 2016 08:11:26 GMT

you're not alone.....the same thing happens when you add tracking details

Re: why does Ebay automatically put that the item is sent when I print a postage label?

curraone — Mon, 02 May 2016 09:08:56 GMT

I love the ebay postage system! I don't care. The buyer can see I have printed a label, so he knows at least I'm doing something.

(As a buyer, I hate the deathly silence when I buy something and the seller doesn't use ebay postage labels, or give feedback, or put in tracking numbers, so I feel like saying Hello? Hello? is anybody there? With my money?)

I really like the software, it's easy to use for a dumbo like me, you get a discount on most postage, what's not to like? It's about the only good thing that ebay have done for years.

So bite me

Re: why does Ebay automatically put that the item is sent when I print a postage label?

typhoon4u — Tue, 03 May 2016 16:10:08 GMT

They just need to add an EXPRESS option.....

Re: why does Ebay automatically put that the item is sent when I print a postage label?

stephystarfish — Fri, 06 May 2016 03:25:43 GMT

Go to Site Preferences > Postage preferences > Send buyer an email with postage information > click edit > untick box