topic Re: ebay shop caused selling limits in error in Selling

ebay shop caused selling limits in error

australiaclivia — Sat, 22 Jun 2013 05:04:52 GMT

If you are being limited, and shouldn't be, the glitch in the programming is fixed by closing your ebay shop.

Re: ebay shop caused selling limits in error

putney32 — Sat, 22 Jun 2013 05:20:36 GMT

--and by closing your shop you move from 80 to 40 free listings a month for what reason?

Re: ebay shop caused selling limits in error

*new2vintage — Sat, 22 Jun 2013 05:21:49 GMT

If you want to reopen your shop you also need to restock it which makes it a hard way to solve the problem.

Re: ebay shop caused selling limits in error

beachandboho — Sat, 22 Jun 2013 07:28:49 GMT

Can you explain a bit more please? I had a break on this ID for a few months, and then when I re-opened a store all of a sudden I had selling limits, which I didn't have before.

Re: ebay shop caused selling limits in error

*new2vintage — Sat, 22 Jun 2013 07:32:48 GMT

I think selling limits are imposed on everyone now but you can apply for your limit to be increased.

Re: ebay shop caused selling limits in error

foxette-in-sox — Sat, 22 Jun 2013 07:33:01 GMT

http://community.ebay.com.au/question/Site-Issues/Sell-List-Rare/500160944?#msg505125670

Re: ebay shop caused selling limits in error

beachandboho — Sat, 22 Jun 2013 07:41:13 GMT

I don't see anything in that link that helps foxette? I don't have any problems with DSRs or feedback etc. I'm currently a top rated seller even though I haven't sold anything for 6 months. It just seemed weird when I started up again and all of a sudden there were selling limits. I wondered if it was because I changed my ID name and store name? Mind you I change them all the time, but maybe this time it triggered something as it was like it thought I was a new seller with a limit of 10 (which I was able to up to 100).

Re: ebay shop caused selling limits in error

*new2vintage — Sat, 22 Jun 2013 07:45:49 GMT

It's one of ebay's recent " innovations " - it's nothing to do with your particular account.

Re: ebay shop caused selling limits in error

beachandboho — Sat, 22 Jun 2013 07:52:40 GMT

Thanks deja. Although I was able to up the limit to 100 straight away, it is not much for a store with small items. ie: if I have 10 of the same item then it is one listing but takes up 10 out of my limit. It is not practical to only list 2 of them and then have to constantly update the amount. It is much easier to have everything listed so that I know what I've got left, ie: use ebay to keep count of my inventory. I would like to have at least 100 listings but then I could only put a quantity of "1" on each of them. If I'd known that this change was coming in I would have just kept my store going instead of having a break because it's like I'm starting from scratch again.

Re: ebay shop caused selling limits in error

putney32 — Sat, 22 Jun 2013 08:05:39 GMT

be kind be calm...... do you have a cr/card on file with eBay for payment of your monthly fees? that will sometimes trigger a Limit if it is not there.

older sellers are/were exempt but new sellers need a c/card on file...

Re: ebay shop caused selling limits in error

beachandboho — Sat, 22 Jun 2013 08:15:16 GMT

yep, c/card was on file and current, paypal account attached and current. I changed the names and then it asked me to update the credit card and the paypal details which seemed weird as it was like starting from scratch, even though it was all there. It even asked to me to go through phone verification. I knew it wasn't right but I went through with all the updating because I had no choice. After it was all done I finally got into MY EBAY only to see a lovely selling limit of 10.

Re: ebay shop caused selling limits in error

foxette-in-sox — Sat, 22 Jun 2013 08:27:02 GMT

I don't see anything in that link that helps foxette?

I remembered the OP's id so that link is only relevant to her.

Sorry if you thought is was a generalisation.