topic Re: Australia Post Overseas delivery service in Selling

Australia Post Overseas delivery service

annepop — Wed, 23 Aug 2017 06:19:06 GMT

Just wondering if any other sellers have trouble with the inconsistent arrival times of packages overseas. At the start of year I was a top rated seller but because of Australia Post inconsistency i am rated as below standard because of late arrival time(even though items are sent on time 100% of the time).. Some airmail parcels taking 40 days to more to arrive. Would be interested if other people having same problem. I sell vinyl(records) by the way and have never had a problem until last 6-8 months

Re: Australia Post Overseas delivery service

kopenhagen5 — Wed, 23 Aug 2017 06:26:03 GMT

I don't sell much internationally anymore but other sellers have suggested putting out the handling time.

So if you put it out to 10 days, that should cover delays.

Buyers usually don't look at handling time and marking it posted next day means when they get the item posted email, concerns a laid to rest anyway.

Re: Australia Post Overseas delivery service

imastawka — Wed, 23 Aug 2017 06:48:04 GMT

Overseas deliveries are not handled by Australia Post.

The country of destination is who handles it. There are problems with just about

all mail deliveries oveseas.

You just have to choose which countries are not doing their job and not post to there.

Re: Australia Post Overseas delivery service

annepop — Wed, 23 Aug 2017 06:52:09 GMT

thank you for suggestions i appreciate it

Re: Australia Post Overseas delivery service

porcelain_dolls_by_me — Wed, 23 Aug 2017 08:43:53 GMT

Delays within the recipient country postal system/customs clearance are the main cause of problems. We stopped shipping to Canada because packages can take 8 weeks to clear local customs

Re: Australia Post Overseas delivery service

imastawka — Wed, 23 Aug 2017 09:03:09 GMT

Yes, as well as Israel, Russia - and now USA is off the list.

Americans can be sooo impatient.

Re: Australia Post Overseas delivery service

transport-posters — Thu, 24 Aug 2017 22:44:45 GMT

Yes, a lot of problems lately. Up to 3 and 4 weeks to US and Canada since the start of the year.

It is taking up to 2 weeks to New Zealand also. Crazy considering they are closer than Perth!

Re: Australia Post Overseas delivery service

ourphonecase — Sat, 26 Aug 2017 13:14:55 GMT

It's also the same with over countries posting to Australia as well. Lots of sellers block Australia just for the same reason we would block Canada etc.

Re: Australia Post Overseas delivery service

chameleon54 — Sat, 26 Aug 2017 21:55:22 GMT

Yes I have had more problems in the last six months too. I have blocked sales to several countries on new listings, with Canada being my biggest problem area. Pity because I have just come across a pile of stock that would suit the Canadian market. I have pushed my handling time out to 5 days and increased the amount I charge for self insurance of international items from 50 cents to $1.00.

Re: Australia Post Overseas delivery service

transport-posters — Mon, 28 Aug 2017 06:29:56 GMT

Sorry to hear about that.

I've had handling time of 5 days for a few years now. Looks like it needs to be twice that now!

Re: Australia Post Overseas delivery service

sparrow2207 — Tue, 29 Aug 2017 07:05:07 GMT

Its due to heightened security within the mail system. All mail in and out of australia is scanned which can add 1 week delay and then if entering USA/Canada same process but a 2 week delay. So thats 3 weeks delay without any actual shipping time added in.