https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092870#M160267 <P>The paypal refund is based on the condition of the item when it was delivered....if it was working fine then the buyer may have trouble getting a refund.</P> Sun, 24 Sep 2017 02:27:19 GMT lyndal1838 2017-09-24T02:27:19Z https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092833#M160255 <P>i have sold an item 40 days ago, the buyer said it works well until today. he asked for a full refund or replacement. my refund guarentee is 7 days. should i refund him or decline his return request?</P> Sun, 24 Sep 2017 00:00:58 GMT https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092833#M160255 jp2013.fa 2017-09-24T00:00:58Z https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092836#M160256 <P>You can put whatever you want in your listing but at the end of the day - you need to comply with Ebay's return policy. If you dont know what ebays policy is then I suggest go look it up.&nbsp;</P> Sun, 24 Sep 2017 00:27:30 GMT https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092836#M160256 outback_blends 2017-09-24T00:27:30Z https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092841#M160257 <P>Ebay's refund is 30 days so OP doesn't have to refund as it's too late but PayPal is 180 days so if the buyer paid with PayPal then&nbsp;</P><P>depending on the circumstances the buyer can proceed with a refund and OP can either fight it or just refund.</P> Sun, 24 Sep 2017 00:47:01 GMT https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092841#M160257 collect247 2017-09-24T00:47:01Z https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092870#M160267 <P>The paypal refund is based on the condition of the item when it was delivered....if it was working fine then the buyer may have trouble getting a refund.</P> Sun, 24 Sep 2017 02:27:19 GMT https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092870#M160267 lyndal1838 2017-09-24T02:27:19Z https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092879#M160269 <P>but why does ebay allow buyers to have the "return this item" button after 30 days? if i declined the return, can he still ask ebay to step in? and what would be the concequence?</P> Sun, 24 Sep 2017 02:44:12 GMT https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092879#M160269 jp2013.fa 2017-09-24T02:44:12Z https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092880#M160270 <P>he messaged me on ebay that the item is in good condition about 20 days after he receiving the item. but now he is saying it's broken. how does paypal know the item is in good condition when it was delivered?</P> Sun, 24 Sep 2017 02:47:24 GMT https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092880#M160270 jp2013.fa 2017-09-24T02:47:24Z https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092899#M160274 <P>If the seller suspects the buyer is trying to pull a swifty then it is up to him to try and prove it.</P><P>This can be done by several means....if the buyer left good feedback when it was delivered this can help the seller.</P><P>&nbsp;</P><P>It also depends on how the buyer words their complaint.....if they say it was OK when they got it but is now broken for example.</P> Sun, 24 Sep 2017 05:05:34 GMT https://community.ebay.com.au/t5/Selling/refund-after-30-days/m-p/2092899#M160274 lyndal1838 2017-09-24T05:05:34Z