topic Re: So over Non Paying Bidders in Selling

So over Non Paying Bidders

justkidzbiz — Wed, 19 Jun 2019 14:39:51 GMT

Not selling all that much recently, but OMG, the number of non-payers is ridiculous. At least one or two a week. Now when you only sell a few items each week it’s beyond a joke.

as a seller, if you do the wrong thing (and even when you do the right thing) you get punished, but dead beat non payers get away with it.

what peevs me even more is, I send a polite email asking if they wish to cancel the transaction, there’s no issue but could they let me know out of courtesy. But of course not. Plain rude! Might start just listing BINs with immediate payment.

Re: So over Non Paying Bidders

hipgames — Wed, 19 Jun 2019 23:10:31 GMT

I would definitely go the BIN route

Re: So over Non Paying Bidders

brerrabbit585 — Wed, 19 Jun 2019 23:25:24 GMT

I hated immediate payment when ebay forced it on me, but now I'm glad they did it. I haven't had any non-payers (of course) and no cancellations either. Eventually the penny dropped and I worked out that capped postage works really well for my items (all letters) and I never have to refund postageor lose fees on excess postage.

Re: So over Non Paying Bidders

purplemon18 — Thu, 20 Jun 2019 00:07:12 GMT

You can still have non payers with immediate payment, but it's much less common. If you only offer paypal, then it can happen when they have paypal linked to a transaction account rather than a debit/credit card. Or obviously, if you accept other payment types like direct deposit or cash on pick up.

I have all 3 and have not had a non payer for about 4 months. Closer to xmas time it is much more common though.

Re: So over Non Paying Bidders

jellybirddesigns — Thu, 20 Jun 2019 02:01:15 GMT

Making all your listings BIN with immediate payment will completely eliminate non-payers.

I promise you will kick yourself for not doing it sooner.

It's one of the best tools a seller can utilise to minimise their stress levels.

Re: So over Non Paying Bidders

kopenhagen5 — Thu, 20 Jun 2019 03:39:37 GMT

@jellybirddesigns wrote:
Making all your listings BIN with immediate payment will completely eliminate non-payers.
I promise you will kick yourself for not doing it sooner.

It's one of the best tools a seller can utilise to minimise their stress levels.

I agree, especially if the auctions usually only get one bid.

For rare one of items, then an auction is probably better.

Re: So over Non Paying Bidders

rookieyear1984 — Thu, 20 Jun 2019 05:32:43 GMT

Just be aware this happens with best offer too (probably 20% of the time for me) so be ready for some buyers not to pay if you accept their offer. I’ve tried the “auto decline lowers below” option as well as limiting buyers with x amount of unpaid strikes. Doesn’t seem to make too much of a difference. It’s easier (and faster) to just cancel if they don’t respond and relist quickly. 🙂

Re: So over Non Paying Bidders

clarry100 — Thu, 20 Jun 2019 05:39:55 GMT

Making them immediate payment required will work in eliminating mostly all of the non-payers.

But keep this in mind....

If your items are the type that commonly are bought in multiples then this will mean most buyers will pay for each one separately.

This means if they buy 10, say, then you would have 10 payment transactions. PayPal will slug you the 30-cents "flagfall" fee for each payment transaction. This is 9 extra lots of 30-cents = $2.70 extra fees to PayPal.

Unless your buyers know how to use the cart and put them all in the cart before making the single payment.

But we find most don't use the cart.

So we have not gone immediate payment required for this very reason.

But still the number of non-payers has beome small these days.

Re: So over Non Paying Bidders

porcelain_dolls_by_me — Sun, 23 Jun 2019 09:00:18 GMT

Our approach is very simple:

(a) if buyer has not paid by 4 days, open a not paid for the transaction.

(b) if still not paid after another 4 days calim fee refund for the transaction.

Re: So over Non Paying Bidders

lupercal — Sun, 23 Jun 2019 10:16:33 GMT

@porcelain_dolls_by_me wrote:
Our approach is very simple:
(a) if buyer has not paid by 4 days, open a not paid for the transaction.
(b) if still not paid after another 4 days calim fee refund for the transaction.
(c) add buyer to our 100+ list of black-listed buyers.

This seems like a sensible sort of work-flow for dealing with that problem.

Honestly it's not something that I get very often. I have no idea why. I know other sellers get it apparently so regularly it's a major pain, but for me it's quite uncommon. I've wondered whether it's the type of items I sell, but I'd say most of my customers seem to be very reasonable. Just yesterday I had someone notify me that I'd sent them a CD with the wrong disc in it - don't know how the heck that happened - but they didn't even want me to replace it - I had to insist. I hope I'm not puting the mockers on myself, but if ebay themselves gave me as few problems as my customers do, I'd rarely have a complaint at all.

Not triviliasing the isue for those who do get it frequently. If it did happen to me more often it'd certainly be aggravating.

Re: So over Non Paying Bidders

casbit33 — Sun, 23 Jun 2019 11:25:22 GMT

Non-paying is the bad side of auctions. I offer auctions with a BIN option.

I give the auction bidders 5 days to pay, stating on the invoice.

If they haven't paid, then day 6 I start the claim non pay for my fees back.

not hard, just a pain to do it.

Re: So over Non Paying Bidders

*tippy*toes* — Sun, 23 Jun 2019 12:07:58 GMT

@lupercal wrote:
@porcelain_dolls_by_me wrote:
Our approach is very simple:
(a) if buyer has not paid by 4 days, open a not paid for the transaction.
(b) if still not paid after another 4 days calim fee refund for the transaction.
(c) add buyer to our 100+ list of black-listed buyers.

This seems like a sensible sort of work-flow for dealing with that problem.

Honestly it's not something that I get very often. I have no idea why. I know other sellers get it apparently so regularly it's a major pain, but for me it's quite uncommon. I've wondered whether it's the type of items I sell, but I'd say most of my customers seem to be very reasonable. Just yesterday I had someone notify me that I'd sent them a CD with the wrong disc in it - don't know how the heck that happened - but they didn't even want me to replace it - I had to insist. I hope I'm not puting the mockers on myself, but if ebay themselves gave me as few problems as my customers do, I'd rarely have a complaint at all.

Not triviliasing the isue for those who do get it frequently. If it did happen to me more often it'd certainly be aggravating.

I'm pretty much in the same boat. I think I've had one non payer in the last 12 months. I can count on 2 hands the amount I've had since the start of my selling career. (nearly 10 years I think). I run both auctions and BINs. Like you, maybe it's the type of items I sell, where the buyers are generally reasonable people. A lot of my items are one offs or unique items, so it would be unlikely they found the exact same one cheaper, so decided not to pay.

In the rare event I do get someone who doesn't pay, the instant the 4 days is up, I open a dispute. The instant the next 4 days are up, I close it (or as soon as I can after). I figure if they are going to pay, it's going to be within 4 days, so none of this giving them 5 or 6 days, then opening a dispute on day 6 or 7. Why delay the inevitable! Generally if someone wants the item and can't pay straight away, or they are watching other items, they send a message.

Any non payers get an invitation to my party list. They don't need to RSVP. I have zero time for non payers and I don't let them get to me. I dispute, relist and move on. However, as you said, if it was a regular thing, like it can be for some people, then I'd probably get more upset about it. Having blocks in place seems to weed out a lot of the serial pests and I think that really helps. So many sellers don't know about buyer blocks. It would make the world of difference if the blocks were set by default, and if you didn't want them, you could opt out.

Re: So over Non Paying Bidders

justkidzbiz — Wed, 26 Jun 2019 18:44:01 GMT

What irks me even more is, some will ask a question, (the last one wanted the actual shoe measurements) I give them all the details they ask for, then they bid, I would generally end the auction early if there were no watchers, and then they just don’t pay 😡😡😡

Re: So over Non Paying Bidders

water111dog — Fri, 26 Jul 2019 08:16:46 GMT

After cancelling my Paypal years ago after selling a computer on eBay that cost me 10% which was literally over $100 I stupidly decide to sell another computer on eBay. After one day some buyer with an indian sounding name with a feedback of 2 buys my item says they will pay then no contact at all. Now I can't lodge a non-paying bidder request until Monday. I see eBay treats their Sellers like Uber Drivers or Amazon slaves - like dog **bleep**. Now I know why I left eBay in the first place. I got suckered back with discounts buying stuff on eBay I didn't really need. I hear ppl are using Facebook now but I detest that comapny so I'll just keep the stuff I have or sell it locally perhaps on gumtree lolol (another eBay company..) I feel your pain - There has to be a better way to make some extra money. Good luck, F the assholses they are loosers and will always be loosers.

Re: So over Non Paying Bidders

water111dog — Fri, 26 Jul 2019 08:20:59 GMT

Yeah I know - When the buyer of my item (**bleep**ing Indian sounding name witha a feedback of 2) said they will pay I told them it's ok if they changed their mind. Now they've dropped of the face of the earth. I have since learned this is actually quite common (the seller staing it's ok if they no longer want it) but no the just **bleep**ing dissapear like a toad. **bleep** eBbayl, now I know why I left. I dont need this **bleep**.

Re: So over Non Paying Bidders

water111dog — Fri, 26 Jul 2019 12:07:59 GMT

Thanks for the heads up - I will follow the procedure. As soon as it's cancelled or whatever I'm never using eBay again. I left becasue of Paypal fees years ago

Re: So over Non Paying Bidders

davewil1964 — Fri, 26 Jul 2019 08:28:20 GMT

You knew the T&Cs before this time. Or you should have, given previous experience.

A whole four days to open a case, 2 of them a weekend. Shocking. And you still have the computer. As you are obviously not going to relist it, unless you're going to go over the current billing period there is a nett loss to you of nothing. Otherwise, you'll have to stump up the selling fees and try to get the money back from eBay. Maybe list at a time that means non-payment won't roll your fees into the next month. Sorry, I forgot, you won't be listing again.

Re: So over Non Paying Bidders

water111dog — Fri, 26 Jul 2019 08:30:00 GMT

20% of the time ! **bleep** that - one last comment hear to get it off my chest. There are better ways of making a few extra dollars than eBay facilitating assholses to **bleep** over good ppl. I'll mow the odd lawn, do something. Nescessity is the mother of all invention - besides Henry Fords revolution hanging the usurios bankers that have **bleep** us all over. Good luck - I wish us all here will find some far better way to make some money. **bleep** the miserable assholses in charge of eBay.

Re: So over Non Paying Bidders

water111dog — Fri, 26 Jul 2019 08:33:21 GMT

Well now I know it could be eBay themselves being close to the end of month and all - they will never get a cent out of me for this. What a dirty low dog scumbag company. Thanks for letting the cat out of the bag !

Re: So over Non Paying Bidders

lm-entertainment — Fri, 26 Jul 2019 08:37:08 GMT

i'm trying to work out if you're having a conversation with yourself or letting off some steam.. or is it a bit of both?