topic Re: Can someone help me understand this? About DSR in Selling

Can someone help me understand this? About DSR

supagiftau — Fri, 12 Oct 2012 23:35:59 GMT

Hi guys

I checked my 12-month trending data, it says in Sep I received 2 low ratings on postage charge (count = 2).

But when I created a "Detailed seller ratings report" for Sep, there was only 1 count.

Was that a mistake?

It is important for me because I may lose my Top Rated Seller due to this extra 1 count.

Please help me understand, thx.

Re: Can someone help me understand this? About DSR

leader-of-the-band — Fri, 12 Oct 2012 23:45:03 GMT

is it possible that DSR ratings are like feedback . . . . . two or more DSR ratings from the one buyer for transactions that occur in the one week count as one?

Have you had any buyers of multiple items recently?

Re: Can someone help me understand this? About DSR

supagiftau — Fri, 12 Oct 2012 23:48:32 GMT

That is possible.

Then which is the number that actually decides whether I can keep my TRS rating?

And yes I had some buyers bought multiple items.

Re: Can someone help me understand this? About DSR

beach_and_home — Fri, 12 Oct 2012 23:57:08 GMT

When you first click on "seller dashboard" that figure you see there would be the one that dictates your status. I believe that would make sense. As that's the one that shows you how you're doing and your summary etc.

Re: Can someone help me understand this? About DSR

leader-of-the-band — Sat, 13 Oct 2012 00:01:52 GMT

That is possible.

Then which is the number that actually decides whether I can keep my TRS rating?

And yes I had some buyers bought multiple items.

that will need be be answered by someone else as I don't know. I am only a smalltime casual seller of low priced items. I pay no attention to my DSRs