topic Re: My Selling Templates Have Disappeared in Selling

My Selling Templates Have Disappeared

sardonicus001 — Tue, 18 Oct 2022 00:00:43 GMT

Yesterday I listed a dozen or so CDs using my CD template. This morning I found that all my templates had vanished and eBay was assuming that I was starting from scratch (i.e. asking me what I was going to list). I have two eBay sites and they both have this problem. I have a large number of CDs and records which I wish to schedule for the 1st November (next month) and it is vital that I get my templates back. Is this a general problem or does it only apply to me?

Re: My Selling Templates Have Disappeared

love-me-two-times — Tue, 18 Oct 2022 01:06:54 GMT

Same here - does anyone know what's happening? I have the new listing template format - it takes so much longer to list items now!

Re: My Selling Templates Have Disappeared

colmack22 — Tue, 18 Oct 2022 01:13:19 GMT

The only way I can access my templates is to go to the Manage listing templates page https://bulkedit.ebay.com.au/ManageTemplates

Re: My Selling Templates Have Disappeared

twyngwyn — Tue, 18 Oct 2022 02:56:52 GMT

eBay are 'messing with the site' atm....I woke up to different screens this morning in Store & Selling....it's not even Fri

Re: My Selling Templates Have Disappeared

sardonicus001 — Tue, 18 Oct 2022 06:15:40 GMT

Thanks colmack22, it worked for me though it's obviously not ideal I notice that the template screen that pops up is the old one rather than the newone.

Re: My Selling Templates Have Disappeared

michael_cullis — Tue, 18 Oct 2022 21:21:39 GMT

I checked my account and my templates are back!