topic Re: postage rates in Selling

postage rates

rangagrips — Thu, 21 Sep 2023 19:47:01 GMT

There does not seem to be any area where we can add shipping rates on our listings in sellers hub. keep coming up as free shipping when we go live with a listing and no way to change it.

also can not find a contact email or ay support other then searching through 100s of articles

Re: postage rates

sugar249 — Thu, 21 Sep 2023 21:31:11 GMT

A bit unclear on your problem, I just put up a new listing and it still has the Postage option where I can select Free or set my own rate, or pick a policy.

Maybe a bit more detail is required for us to help

Re: postage rates

countessalmirena — Thu, 21 Sep 2023 23:49:58 GMT

https://www.ebay.com.au/help/selling/posting-items/postage-rates/shipping-calculator?id=4178

https://www.ebay.com.au/ship/prf

https://www.ebay.com.au/ship/rt

https://www.ebay.com.au/help/policies/business-policy/business-policies?id=4212

Re: postage rates

gutterpunkz05 — Fri, 22 Sep 2023 01:44:47 GMT

You should be able to change it by using edit listing, I think you have to uncheck the free post box before it will allow new options.

Note going from memory, have not had to do it for quite a while, so could be wrong.