topic Re: How can I contact eBay? in Selling

How can I contact eBay?

alt10 — Sun, 31 Dec 2023 04:53:31 GMT

Listed an item.

Sold the item.

Purchased tracking through Austpost.

Updated eBay tracking.

Tracking says delivered.

No funds until the 10th!

Not happy!

Re: How can I contact eBay?

domino-710 — Sun, 31 Dec 2023 04:56:19 GMT

Why not - it's what you signed up for when listing. ??

Re: How can I contact eBay?

sandypebbles — Sun, 31 Dec 2023 05:02:42 GMT

Why do you need to contact eBay?

They are not going to give you special treatment

Your only item sold on December 25, so if you are getting your funds on the 10th, that is almost 2 weeks earlier than most new sellers, since the hold on funds is normally 30 days

You agreed to the terms when you listed.... had you actually read when you ticked you read and understood you would know

And the buyer has'nt even left feedback yet

Assuming you fully completed sign up for Managed Payments and were verified to sell that is

Re: How can I contact eBay?

gutterpunkz05 — Sun, 31 Dec 2023 12:08:13 GMT

You don't get paid early just because tracking says delivered, if the buyer has also left you +FB, then you can ask ebay to release funds early, but it is purely at ebays discretion.

It pays to check how the system works, before selling.

Re: How can I contact eBay?

springyzone — Sun, 31 Dec 2023 20:52:10 GMT

@alt10 wrote:
Listed an item.
Sold the item.
Purchased tracking through Austpost.
Updated eBay tracking.
Tracking says delivered.
No funds until the 10th!
Not happy!

You can contact ebay via live chat, you'll find links on the help pages.

But it can be a bit tedious & you'll never get that time back so why bother, as this delay is standard practice for new or infrequent sellers. There is usually a 30 day hold on funds as a security measure, to give ebay time to judge if all went well with your sale.

It's not as if the 10th is very far off anyway.

Kick back, relax and just wait a few more days.