topic Re: How do i go about with nesting information in a hidden FAQ / accordian / toggle feature in Selling

How do i go about with nesting information in a hidden FAQ / accordian / toggle feature

chok-chok — Mon, 01 Jan 2024 09:20:04 GMT

I'm trying to create an faq or toggle section that hides or shows more info when clicked.

I need help with the format and layout (mobile friendly).

I've got some store info on payments / shipping / pickup etc that would be nested or hidden to display info when clicked.

Now I've tried to copy and paste a working example from chatgpt but the hidden feature doesn't work when i test this on ebay. Can someone help me figure out why?

Re: How do i go about with nesting information in a hidden FAQ / accordian / toggle feature

davewil1964 — Mon, 01 Jan 2024 09:25:37 GMT

I suspect because eBay don't support it.

Try putting all relevant information in the listing, rather than trying to be cute.

payments / shipping / pickup etc are definitely things buyers shouldn't have to click on.

KISS

Re: How do i go about with nesting information in a hidden FAQ / accordian / toggle feature

chok-chok — Mon, 01 Jan 2024 11:51:53 GMT

I guess there isn't really much one can do, I will just try to cut down on the info so that there isn't too much to scroll through via phone

Thanks anyways

Re: How do i go about with nesting information in a hidden FAQ / accordian / toggle feature

davewil1964 — Mon, 01 Jan 2024 11:57:49 GMT

People who use a phone don't tend to click on anything, so hiding relevant information is unlikely to be productive.

Re: How do i go about with nesting information in a hidden FAQ / accordian / toggle feature

sugar249 — Mon, 01 Jan 2024 19:45:54 GMT

Don't try to hide it, put it in front of people.

But having said that, half of the buyers don't read the description anyhow, so don't make it harder