topic Re: Sale gone through at wrong price which is reduced in Selling

Sale gone through at wrong price which is reduced

joshsshop — Mon, 09 Sep 2024 00:58:13 GMT

I had an item listed for buy now $28 there was no make an offer on my listing but some how this is now in my unpaid orders and it has gone through for sale price of $20. How has the buyer got this sale to go through and what can i do about it. This is not the first time this has happened. How can I stop it.

Re: Sale gone through at wrong price which is reduced

twyngwyn — Mon, 09 Sep 2024 01:18:16 GMT

This one? If so, it's showing as sold for $28

Multi-Strand Lime Green Speckled Glass Necklace | eBay

Re: Sale gone through at wrong price which is reduced

*casey* — Mon, 09 Sep 2024 02:16:32 GMT

Check to see if you have automatic offers enabled.

https://www.ebay.com.au/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144&st=3&pos=1&query=Adding%20Best%20Offer%20to%20your%20listing%20or%20using%20Reply%20with%20offer&intent=automated%20offers&lucenceai=lucenceai&docId=HELP1043#section5

Here's a similar thread

https://community.ebay.com.au/t5/Technical-Issues/eBay-changes-price-on-you/td-p/2582568/page/2

Re: Sale gone through at wrong price which is reduced

*casey* — Tue, 10 Sep 2024 03:14:17 GMT

And just to confirm you have "Automatic Offers" enabled, I put two of your items on my watch list yesterday

(although offers are also sent to buyers who just look) and I've received offers from you for both of them.