topic Re: Help with postage rate table zones in Selling

Help with postage rate table zones

trav123456 — Thu, 14 Nov 2019 10:34:45 GMT

I am having issues with setting up a postage rate table for a door-to-door courier.

the main issue I am having is that some postcodes in Greater Melbourne are a cheap rate via courier, but other are classified as regional and are charged an extra surcharge.

ie postcode 3939 is listed on eBay as in the "Greater Melbourne" zone. My courier charges local rates here.

postcode 3782 is also listed on eBay as in the "greater Melbourne" zone. My courier adds a $13 surcharge here.

is there any way around this?

im only using this as an example zone. All zones seem to have discrepancies like this.

i have a list of postcodes for each pricing tier, but I am unsure how to filter them manually on the eba rate table.

Re: Help with postage rate table zones

davewil1964 — Thu, 14 Nov 2019 10:51:09 GMT

The surcharge could apply to PO Boxes, although I think they cost more.

I don't and won't use couriers. Unless your items can't go with Australia Post, have you considered the considerable inconvenience to your buyers that using couriers incurs?

What courier are you using? There are many and I suspect they all charge different rates. Please don't say Sendle or Fastway.

Re: Help with postage rate table zones

davewil1964 — Thu, 14 Nov 2019 10:56:52 GMT

Okay, you're using Sendle, which almost assuredly equals Fastway. Be prepared for tears. And refunds and negative feedback.

Even your items with quoted postage claim Sendle in the description, which most buyers won't read. If it will go with AP, I strongly recommend you use AP.

Re: Help with postage rate table zones

trav123456 — Fri, 15 Nov 2019 12:00:38 GMT

I use Sendle, all my parcels went with couriers please, as fastway don't fully service my area. All have been delivered 2 days to Brisbane and Sydney so far, and same day within Melbourne.

Re: Help with postage rate table zones

trav123456 — Fri, 15 Nov 2019 12:03:30 GMT

Aus post in my area is hopeless. All my parcels are late with them, and anything that I have sent with them takes ages. Last couple of items with them were extremely late. 2 weeks to Brisbane, 1 week to Sydney, 4 days within Melbourne. That is why I stopped using auspost. They are absolutely hopeless.

Re: Help with postage rate table zones

davewil1964 — Fri, 15 Nov 2019 12:08:23 GMT

Fair enough. But I sent a large letter from Canberra to Perth on Tuesday and it arrived today according to the buyer.

Whilst couriers might be convenient for you, are they convenient for your buyers? That is the question. And no amount of postage tables will answer it.

I stand by my opinion. Couriers mean negatives and unhappy buyers. But that is up to you to determine.

And I don't use postage tables, so I can't answer your question.

Re: Help with postage rate table zones

au_toptoy — Mon, 25 Nov 2024 03:39:11 GMT

Hi, Please check this official article. At step 3 there is a file link that breaks down eBay regions by postcode.

https://www.ebay.com.au/sellercentre/rate-table-how-to-guide?srsltid=AfmBOorXPu_YVTd-CeQAPg4VuhgXnlmp1n7oyModpSXNtCW8fQ3sDJef

https://ir.ebaystatic.com/cr/v/c01/eBay_AU_Rate_Table_Regions_202402.xlsx

Re: Help with postage rate table zones

davewil1964 — Mon, 25 Nov 2024 06:35:47 GMT

But was it there in 2019, when this post was relevant?

Re: Help with postage rate table zones

kh-stanley1 — Mon, 25 Nov 2024 06:42:52 GMT

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.