Releasing funds

cjdenham — Wed, 18 Feb 2026 09:15:18 GMT

Hi, I just sold a voucher where I electronically transferred it. I put 'local pickup' on it because I'm a novice and ebay won't release the funds without a 'buyer confirmation code/qr' from a confirmation email. I don't know if I or the buyer gets that when it's 'picked up' or what.

Can anyone help? I don't know what I'm doing!

Cheers

Chris

Re: Releasing funds

*casey* — Wed, 18 Feb 2026 09:38:10 GMT

The buyer receives it. Try messaging the buyer and asking for the code.

BUT Are you registered to sell and signed up for managed payments ?

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOopj71YRApcW4mrJjRqdHLpnCq6ufzSPtRf-Oky9SR-fvH4TmTsi

Transaction holds apply for new / infrequent seller, 14-30 days

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/transaction-holds?id=4816&srsltid=AfmBOoodiPH1YEYq02FU7F2rHlSO6oKpykKgyYR8ynLs70tndZ5huKID

The buyer's left you feedback so eBay may release the payment earlier if you ask and IF you're signed up for managed payments

Click on Contact Us at the bottom of the page in my last link.

On the right hand side you'll see the automated assistant. Ask to speak to a supervisor

topic Releasing funds in Selling

Releasing funds

Re: Releasing funds