topic Postage problem... in Selling

Postage problem...

catsnknots — Tue, 23 Jul 2013 13:09:18 GMT

OK... so I posted some things out today... but things didn't feel right.. went to my regular job and worked til late and here I am on the couch when I realise that I forgot to put stamps on the envelopes...

anyone else done this and what happens? Do Aust Post send you a bill? Do they charge you extra?

Should I email the buyers and tell them what has happened?

Re: Postage problem...

digital*ghost — Tue, 23 Jul 2013 13:44:32 GMT

If there is a return address, then you will probably get a bill for underpaid mail, which is the postage plus a $1.50 processing fee. (I don't know if multiple items will result in multiple processing fees, though).

If there is no return address, the recipient will be asked to pay before collecting the package. There have also been a few instances where the recipient was asked to pay even though there was a return name and address on the package, so informing your buyers is probably a good idea, just so they're not hit with a surprise and can let you know if they receive the bill.

Re: Postage problem...

catsnknots — Tue, 23 Jul 2013 21:58:18 GMT

Thanks for that... will email them today..

Re: Postage problem...

catsnknots — Tue, 23 Jul 2013 21:59:00 GMT

There is a return address too so no problems in that department...