https://community.ebay.com.au/t5/Selling/FVF-REFUND/m-p/576706#M33350 <P>In the dropdown menu next to the item in your My eBay, select resolve a problem, then I want to cancel the transaction. The buyer will receive a message via eBay, which also advises them not to agree until they have received a refund, so make sure your buyer knows exactly what is happening as some will not accept the cancellation based on that and you can only send it once.&nbsp;</P> Thu, 25 Jul 2013 05:41:26 GMT digital*ghost 2013-07-25T05:41:26Z https://community.ebay.com.au/t5/Selling/FVF-REFUND/m-p/576658#M33349 <P>If an item is lost in the post can I get a FVF refund and if so where to I find the Mutual Cancellation site.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Tomorrow I will be issuing a refund to the buyer.</P><P>&nbsp;</P><P>Thanks in advance.</P> Thu, 25 Jul 2013 05:29:14 GMT https://community.ebay.com.au/t5/Selling/FVF-REFUND/m-p/576658#M33349 heychook 2013-07-25T05:29:14Z https://community.ebay.com.au/t5/Selling/FVF-REFUND/m-p/576706#M33350 <P>In the dropdown menu next to the item in your My eBay, select resolve a problem, then I want to cancel the transaction. The buyer will receive a message via eBay, which also advises them not to agree until they have received a refund, so make sure your buyer knows exactly what is happening as some will not accept the cancellation based on that and you can only send it once.&nbsp;</P> Thu, 25 Jul 2013 05:41:26 GMT https://community.ebay.com.au/t5/Selling/FVF-REFUND/m-p/576706#M33350 digital*ghost 2013-07-25T05:41:26Z