topic Why is there no button for negative feedback anymore ? in Selling

Why is there no button for negative feedback anymore ?

ceryscynan — Thu, 20 Feb 2014 22:56:03 GMT

Why is there no button for negative feedback anymore ? Thr options are only "positive " or " I'll leave feedback later." I do not want to contact the buyer who did not pick up the item or pay for it. It is not my job to chase him so please don't tell me to contact him. I just want to leave negative feedback and relist the item. This should me my right as a seller.

Thank-you for your time,

Sian

Re: Why is there no button for negative feedback anymore ?

chameleon54 — Thu, 20 Feb 2014 23:18:31 GMT

This is a topic which gets raised weekly on the forums. The button was removed around two years ago, as sellers where using the threat of Negative feedback to intimidate buyers. You need to open an unpaid item dispute against the buyer and ebay will refund all of your fees once case is concluded in your favour. ( you can close the case in four days ) . The buyer will recieve a strike on his account which can affect his ability to purchase from other people in future. You can go to site map ( toolbar at the bottom of every page ) and look for Preferences. Click on this and set your blocked buyer preferences to buyers with two or more unpaid strikes in 3 months ( or whatever other combination you prefer ). This will prevent repeat non payers from being able to bid on your items. You can also add his id to your blocked buyer list.

Re: Why is there no button for negative feedback anymore ?

harley_babes_hoard — Thu, 20 Feb 2014 23:16:15 GMT

I posted the answer in your other thread. Sellers have not been able to leave negative feedback for buyers for years now.