topic Possible to Extend the 4-days on a UID in Selling

Possible to Extend the 4-days on a UID

clarry100 — Wed, 05 Mar 2014 06:51:30 GMT

I have a buyer who has failed to pay despite sending an invoice and reminder messages.

So I opened up a UID this morning.

She has sent now sent thru a message saying I will pay on Monday.

But that will be 2-days after the case closes.

Is it possible to give an extension on the time now, or is it now on a fixed time-line?

I am inclined not to believe her but just thought I would extend the time 2-days if its possible.

Re: Possible to Extend the 4-days on a UID

zelly888 — Wed, 05 Mar 2014 06:56:40 GMT

I think that even though when the 4 days is up you can still leave it for longer,it's when you decide to close the case,the 4 days is just a minimum period you have to wait

Re: Possible to Extend the 4-days on a UID

bsal6160 — Wed, 05 Mar 2014 06:56:54 GMT

I think the rule is a buyer has 4 days to pay then a UID can be opened. The buyer then has a further 4 days to pay before the case can be closed?

Re: Possible to Extend the 4-days on a UID

zelly888 — Wed, 05 Mar 2014 07:00:53 GMT

That's right the case can be closed but until you close it then it is still open so you can leave it for longer if you wish.The 4 days that I mentioned was the 4 days that the buyer has to pay

Re: Possible to Extend the 4-days on a UID

diecastcarsvicki — Wed, 05 Mar 2014 07:08:18 GMT

my understanding is you can close a case after 4 days but ebay gives upto 10 days before ebay themself will close a case if that makes sence..

Re: Possible to Extend the 4-days on a UID

clarry100 — Wed, 05 Mar 2014 07:29:23 GMT

Thank you all.