topic Re: How to cancel sale. in Selling

How to cancel sale.

easywaydvds — Wed, 12 Mar 2014 19:43:35 GMT

Hi i had a buyer purchase an item and now they say they wish to cancel as they didn't read the listing correctly. They paid with Paypal and I cannot find the cancel sale button. (Im guessing it's not there because it has been paid.) I did think of just issuing a refund from paypal but I would like to be able to get my fvf refund. If someone could give me some advice please. I'm heading out shortly and won't be back until after lunch. Thanx

Re: How to cancel sale.

easywaydvds — Wed, 12 Mar 2014 19:51:29 GMT

I have found it Sorry 🙂

Re: How to cancel sale.

clarry100 — Wed, 12 Mar 2014 21:01:52 GMT

Yes... you need to first refund thru PayPal.

Then get your buyer to agree to a transaction cancellation thru ebay so you get back your FVF.

But you still don't get back your listing fee if there was any.

Re: How to cancel sale.

easywaydvds — Thu, 13 Mar 2014 01:13:56 GMT

Thankyou