https://community.ebay.com.au/t5/Ask-a-member/EGift-card-issue/m-p/2642460#M7162 <P>Attempted to purchase item with gift card&nbsp;</P><P>credit card insufficient funds with go with it&nbsp;</P><P>eBay can advise auto refunds are in place 7-35 days but they cannot find my gift card refund with a purchase order or item number&nbsp;</P><P>I have explained the gift was deducted during a failed purchase and still couldn’t find it under that catergory&nbsp;</P><P>&nbsp;</P><P>that haven’t been able to give status updates since it’s been 21 days so far&nbsp;</P><P>What do I do ?</P><P>it’s been escalated but been 7 days no update from the specialist department&nbsp;</P> Thu, 12 Feb 2026 02:57:56 GMT danba396103 2026-02-12T02:57:56Z https://community.ebay.com.au/t5/Ask-a-member/EGift-card-issue/m-p/2642460#M7162 <P>Attempted to purchase item with gift card&nbsp;</P><P>credit card insufficient funds with go with it&nbsp;</P><P>eBay can advise auto refunds are in place 7-35 days but they cannot find my gift card refund with a purchase order or item number&nbsp;</P><P>I have explained the gift was deducted during a failed purchase and still couldn’t find it under that catergory&nbsp;</P><P>&nbsp;</P><P>that haven’t been able to give status updates since it’s been 21 days so far&nbsp;</P><P>What do I do ?</P><P>it’s been escalated but been 7 days no update from the specialist department&nbsp;</P> Thu, 12 Feb 2026 02:57:56 GMT https://community.ebay.com.au/t5/Ask-a-member/EGift-card-issue/m-p/2642460#M7162 danba396103 2026-02-12T02:57:56Z