topic Re: Missing Categories in Search in Technical Issues

Missing Categories in Search

veelaartistry — Tue, 08 Oct 2024 08:13:03 GMT

Hey guys, I’m having an issue with the page

https://www.ebay.com.au/sh/lst/active

Essentially, it appears all of my categories that have subcategories, are missing from the Search function on this page. As in, if I click the “All Categories” tab, only categories without subcategories now display as an option, listings still appear if I search individually, and all the categories are still there in the Edit Store Categories page etc, showing currently, just lost all function in the page listed above… anyone else experience the same issue? Any fixes?

Re: Missing Categories in Search

davewil1964 — Tue, 08 Oct 2024 09:07:10 GMT

That link is to Active Listings. As advertised in the link title.

It has nothing to do with a store.

I have found if I want to view what my store items/categories are, doing it through my store is the best option.

Re: Missing Categories in Search

veelaartistry — Tue, 08 Oct 2024 10:14:01 GMT

No, sorry, I mean to say, on the active listings page, up until a few days ago, I was able to select a category from my store in the drop down menu, to be able to look add, adjust, modify, edit the listings in that given category.

However, now, if the category has subcategories, it's no longer there.

Re: Missing Categories in Search

davewil1964 — Tue, 08 Oct 2024 12:31:00 GMT

I've never had that option as far as I know.

I do tend to micromanage, so have never sought the option.

This is what I get in Active listings -

Settings

Attract buyers to your eBay StoreAttract buyers to your eBay Store

Build your brand and engage with more customers. Promote your eBay Store with custom coupons and eye-catching ads that highlight your top inventory.

Start todayStart todayopens in a new window or tab

Manage active listings(1,869)

Commentsopens in a new window or tab

Summary

AU $22,517.00Buy It Now

AU $0.00With bids or reserve met

All active1,869

With offers awaiting your response0

With questions0

With watchers132

Ending today50

Quick filters

Results:1-200 of 1,869(AU $22,517.00, Qty: 2,003)

Re: Missing Categories in Search

sugar249 — Tue, 08 Oct 2024 19:39:45 GMT

I still get categories and sub categories on the active listing page. Is it possible you have store categories instead of Ebay categories ticked. as mine defaults to store categories. so you need to swap over

Re: Missing Categories in Search

wide-world-of-stamps — Tue, 08 Oct 2024 19:52:10 GMT

I checked, and have the same problem as the OP.

"eBay categories" work OK, but when I tick "store categories", the only ones showing are a couple without sub-categories. All the others which do have sub-categories are missing.

Re: Missing Categories in Search

wide-world-of-stamps — Tue, 08 Oct 2024 23:49:52 GMT

OK, a temporary glitch. They're back now.