topic Re: who else is having problems doing anything with their shop on ebay? in Technical Issues

who else is having problems doing anything with their shop on ebay?

seafolly20 — Sat, 18 Apr 2020 04:20:41 GMT

I can not change item numbers, edit anything. I can not change from one page to another without being told that to sign in yet again. Then it sends me through to the beginning again. I have tried all help desk solutions and frankly at my wits end.

I can not answer a message from a buyer unless I try to send it multiple times each time the original message wont send so have to write again.

I contacted ebay about the problem three days ago and told it was being is fixed. It is not. I can not relist items either it just scrolls endlessly.

Re: who else is having problems doing anything with their shop on ebay?

davewil1964 — Sat, 18 Apr 2020 05:18:00 GMT

I am not having any problems with eBay at the moment, and the signin loop can usually be fixed by -

Clear cache and cookies. Reboot. Use a different browser.

Re: who else is having problems doing anything with their shop on ebay?

imastawka — Sat, 18 Apr 2020 07:06:30 GMT

What Dave said.......as well as downloading an adblocker, and change browser if using Internet Explorer

Re: who else is having problems doing anything with their shop on ebay?

seafolly20 — Sat, 18 Apr 2020 07:15:32 GMT

yes did all that 😞

Re: who else is having problems doing anything with their shop on ebay?

seafolly20 — Sat, 18 Apr 2020 07:15:53 GMT

using chrome 😞

Re: who else is having problems doing anything with their shop on ebay?

*tippy*toes* — Tue, 21 Apr 2020 00:18:08 GMT

@seafolly20 wrote:
using chrome 😞

There is an update available for Chrome. Install it. I was having the exact same issue and the update fixed it. My issue had got so bad that using eBay was nearly impossible. Even refreshing the page would send me to the login screen again.