topic Re: Ebay can't process return or let seller process refund in Technical Issues

Ebay can't process return or let seller process refund

sohardist — Wed, 09 Sep 2020 10:17:23 GMT

I have an order 15-05674-90178 which is being returned shipped. But I cannot open a return recorded in Ebay. Seller said that Ebay also blocks them from processing a cancellation in order to issue refund.

Re: Ebay can't process return or let seller process refund

sandypebbles — Wed, 09 Sep 2020 18:53:36 GMT

Does the seller seem honest

Or are they in China with horrid feedback?

Have you contacted eBay about it?

Re: Ebay can't process return or let seller process refund

*tippy*toes* — Thu, 10 Sep 2020 00:51:50 GMT

@sandypebbles wrote:
Does the seller seem honest

Or are they in China with horrid feedback?

Have you contacted eBay about it?

"Seller said that Ebay also blocks them from processing a cancellation in order to issue refund. "

Guaranteed to be an Asian seller with a comment like that, because it is absolute carp. Sadly, it sounds like the OP sent the item back without going through the dispute process. I hope it wasn't an expensive item, because I would be surprised if they haven't done their dough with this.

As usual, we'll probably never know, because they don't come back to update.

Re: Ebay can't process return or let seller process refund

sandypebbles — Thu, 10 Sep 2020 01:05:30 GMT

Exactly what I suspect

And possibly the next line the seller will give will be they 'can't' do anything until they get positive feedback from the buyer (or some similar boy cow business)