https://community.ebay.com.au/t5/Technical-Issues/Resolving-issues/m-p/2414985#M6629 <P>Hi, I have had an issue with ebay and paypal.</P><P>A buyer requested a refund and a partial refund was agreed upon.</P><P>Ebay paid the buyer and invoiced me and I paid the invoice with mastercard.</P><P>Paypal remains frozen holding the entire amount for the buyer and will not release my account and demanding more money to cover the full refund.</P><P>Ebay keeps telling me to reimburse them the partial refund, which I have.</P><P>And so I go around and around and around in circles and I think Im chatting with bots, not real people because its reached insanity level.</P><P>Has anyone successfully been able to rectify a process issue within ebay and paypal.&nbsp; I have no clue what to do and this cycle of nonsense will ultimately drive me to maddness.&nbsp; Does anyone have any suggestions.</P><P>I have had to open an appeal to get a response, ebay closed the appeal even though they completely ignored the appeal complaint which was to close the file completely and advise paypal to release my funds back to me.</P><P>Help... anyone.... does anyone know what to do? Does anyone have a suggestion</P> Sun, 06 Jun 2021 09:33:06 GMT vargagirls 2021-06-06T09:33:06Z https://community.ebay.com.au/t5/Technical-Issues/Resolving-issues/m-p/2414985#M6629 <P>Hi, I have had an issue with ebay and paypal.</P><P>A buyer requested a refund and a partial refund was agreed upon.</P><P>Ebay paid the buyer and invoiced me and I paid the invoice with mastercard.</P><P>Paypal remains frozen holding the entire amount for the buyer and will not release my account and demanding more money to cover the full refund.</P><P>Ebay keeps telling me to reimburse them the partial refund, which I have.</P><P>And so I go around and around and around in circles and I think Im chatting with bots, not real people because its reached insanity level.</P><P>Has anyone successfully been able to rectify a process issue within ebay and paypal.&nbsp; I have no clue what to do and this cycle of nonsense will ultimately drive me to maddness.&nbsp; Does anyone have any suggestions.</P><P>I have had to open an appeal to get a response, ebay closed the appeal even though they completely ignored the appeal complaint which was to close the file completely and advise paypal to release my funds back to me.</P><P>Help... anyone.... does anyone know what to do? Does anyone have a suggestion</P> Sun, 06 Jun 2021 09:33:06 GMT https://community.ebay.com.au/t5/Technical-Issues/Resolving-issues/m-p/2414985#M6629 vargagirls 2021-06-06T09:33:06Z