topic Re: Worst customer service in Community Feedback

Worst customer service

red666-434 — Wed, 01 Nov 2023 00:55:47 GMT

theres many agents on ebay service that ofcourse are very friendly but have no people skills, no listening skills, have broken english so can't understand most of them cause not fluent english

and so just waste your time period cause they have no experience period. and instead of trying to understand the problem they take easy way out and just Hang up so constant rudeness aswell

i even have left multiple requests for manager to call me back and yet days go by and still no call back

i have left many, many feedback forms and yet still nothing has changed which proves to me ebay management do not give a Damn about their loyal members and thats honest truth

0/10 for service No doubt about it

Re: Worst customer service

sandypebbles — Wed, 01 Nov 2023 01:05:59 GMT

You could try asking other members here on the member to member forum

Who DO have experience using the site, know the policies etc etc and can give far better advice

when you contact base level cs overseas you are going to get base level staff who type from pre-written scripts

An eBay staff member may or may not read your comment, this is the member to member forum so posting your thought here is not going to go directly to anyone from eBay

Re: Worst customer service

imastawka — Wed, 01 Nov 2023 03:39:24 GMT

You have 1944 feedback and yet have left no feedback for any of your sellers?

'That's honest truth'

Re: Worst customer service

paper-jack — Wed, 01 Nov 2023 05:02:58 GMT

Original post deleted as appears information was not correct due to an ebay glitch when looking for feedback left

Re: Worst customer service

sandypebbles — Wed, 01 Nov 2023 05:05:32 GMT

I'm wondering if their 'issue' involves holds on their funds since eBay see them as a 'new seller'

Like they would every single other seller in the OP's shoes

Re: Worst customer service

imastawka — Wed, 01 Nov 2023 06:27:22 GMT

@paper-jack wrote:
Original post deleted as appears information was not correct due to an ebay glitch when looking for feedback left

???

OP is still there for all to see.

I still can't see any feedback left for others by the OP

Re: Worst customer service

davewil1964 — Wed, 01 Nov 2023 07:20:20 GMT

Yup.

Keeping sellers to standards. Maybe theirs?

Re: Worst customer service

cam-2793 — Wed, 01 Nov 2023 07:43:12 GMT

Feedback has gone all Snafu for the time being. eBay gremlins are playing ( sorry, "improving"). My layout on items page changed today and all my feedback left has disappeared and feedback received is all out of chronological order.

As long as they're having fun!

Re: Worst customer service

*sons_n_daughters* — Wed, 01 Nov 2023 13:18:44 GMT

@imastawka wrote:
You have 1944 feedback and yet have left no feedback for any of your sellers?

'That's honest truth'

When you look at their feedback left for others, it says "this member has not left any feedback comments". Yet if you look just above that to the left, it says "773 feedback left (viewing 1-25)". Probably something to do with Halloween and associated gremlins.