Recent Developments in Victoria: Supporting Your eBay Business

au_news_team — Tue, 23 Mar 2021 17:42:37 GMT

New restrictions have been put in place that may affect your eBay business. We’re here to support you to keep your eBay business running.

Here are the measures we have put in place if you are a seller based in Victoria or you are shipping an item to a buyer in Victoria:

We’re extending estimated delivery dates onsite for items located in or being delivered to Victoria, to manage buyer expectations and give you more time to fulfil your orders.
We will automatically remove your Late Shipment Rate defects, Seller Cancellation defects and related Negative or Neutral Feedback received for transactions between 22 July 2020 to 30 September 2020.
Your Item Not Received count (INR) in Service Metrics, along with any related Negative or Neutral Feedback will be removed automatically for transactions between 22 July 2020 to 30 September 2020.

To learn more about how we’re supporting you at this time, as well as access helpful resources, visit the Seller Centre.

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