https://community.ebay.com.au/t5/PayPal-Payments/Confused-about-refunds/qaq-p/960419 <P>I bought a belt that turned out to be counterfeit. I messaged the seller like eBay says to and they said they were sorry, it was a gift and to send it back for a refund. How should I go about doing this? The seller is being cooperative now, but the fact that they're selling a fake item and didn't question me when I told them it's fake means I don't really trust them. I'm not going to send it back to them (registered post with signature on delivery obviously) and just hope they are legit and do refund me; but if I open a dispute with paypal, I've heard I would have to get written proof from an approved authenticator at my expense to prove it's fake.&nbsp;</P><P>Could I request the seller cancel the transaction, so that when I post at least it's in the system that I am returning it?</P><P>I'm so confused! Someone help!</P> Thu, 16 Jan 2014 10:07:53 GMT alexl124 2014-01-16T10:07:53Z https://community.ebay.com.au/t5/PayPal-Payments/Confused-about-refunds/qaq-p/960419 <P>I bought a belt that turned out to be counterfeit. I messaged the seller like eBay says to and they said they were sorry, it was a gift and to send it back for a refund. How should I go about doing this? The seller is being cooperative now, but the fact that they're selling a fake item and didn't question me when I told them it's fake means I don't really trust them. I'm not going to send it back to them (registered post with signature on delivery obviously) and just hope they are legit and do refund me; but if I open a dispute with paypal, I've heard I would have to get written proof from an approved authenticator at my expense to prove it's fake.&nbsp;</P><P>Could I request the seller cancel the transaction, so that when I post at least it's in the system that I am returning it?</P><P>I'm so confused! Someone help!</P> Thu, 16 Jan 2014 10:07:53 GMT https://community.ebay.com.au/t5/PayPal-Payments/Confused-about-refunds/qaq-p/960419 alexl124 2014-01-16T10:07:53Z