https://community.ebay.com.au/t5/Packaging-Shipping/item-damaged-in-transit/qaq-p/426801 <P class="mce-p">I recently sold a automatic level which was working fine when I sold it.&nbsp; The buyer has now requested a refund as the item doesn't work.&nbsp; The buyer has sent the level back to me and yes he's correct - it doesn't work, but it now also makes a noise like something is broken internally.</P> <P class="mce-p">&nbsp;</P> <P class="mce-p">The buyer is requesting a refund, but I feel that the item was packed extremely well and shouldn't have broken.&nbsp;</P> <P class="mce-p">&nbsp;</P> <P class="mce-p">The item sold on the 5.12.12 and he hasn't contacted me until the 17.12.12.&nbsp; The packing case it comes in does look to have extra 'marks' on it that weren't on the photos of the item that I took.</P> <P class="mce-p">&nbsp;</P> <P class="mce-p">Any ideas?????</P> Sun, 06 Jan 2013 07:55:45 GMT rose72285 2013-01-06T07:55:45Z https://community.ebay.com.au/t5/Packaging-Shipping/item-damaged-in-transit/qaq-p/426801 <P class="mce-p">I recently sold a automatic level which was working fine when I sold it.&nbsp; The buyer has now requested a refund as the item doesn't work.&nbsp; The buyer has sent the level back to me and yes he's correct - it doesn't work, but it now also makes a noise like something is broken internally.</P> <P class="mce-p">&nbsp;</P> <P class="mce-p">The buyer is requesting a refund, but I feel that the item was packed extremely well and shouldn't have broken.&nbsp;</P> <P class="mce-p">&nbsp;</P> <P class="mce-p">The item sold on the 5.12.12 and he hasn't contacted me until the 17.12.12.&nbsp; The packing case it comes in does look to have extra 'marks' on it that weren't on the photos of the item that I took.</P> <P class="mce-p">&nbsp;</P> <P class="mce-p">Any ideas?????</P> Sun, 06 Jan 2013 07:55:45 GMT https://community.ebay.com.au/t5/Packaging-Shipping/item-damaged-in-transit/qaq-p/426801 rose72285 2013-01-06T07:55:45Z