https://community.ebay.com.au/t5/Packaging-Shipping/Postage-costs/qaq-p/429389 <P class="mce-p">Hi, I purchased an item&nbsp; paying by paypal then when I received it, it was faulty.&nbsp; The fault was not mentioned in the listing.&nbsp; The seller has reluctantly agreed for me to return the item however has said that only the purchase price of the item will be refunded and not the postage paid.&nbsp; Therefore I am out of pocket because I have paid postage to receive the faulty item and then paid postage to send back the item to the seller.&nbsp; The listing does say that the seller will only refund the cost of the item.&nbsp; To me this seems a little harsh and unfair for a buyer to have to pay two lots of postage for a situation that is beyond their control.&nbsp;Does any one know if this is supported by ebay or did this seller just make this decision? Thanks</P> Wed, 30 Jan 2013 09:03:10 GMT troeth5762 2013-01-30T09:03:10Z https://community.ebay.com.au/t5/Packaging-Shipping/Postage-costs/qaq-p/429389 <P class="mce-p">Hi, I purchased an item&nbsp; paying by paypal then when I received it, it was faulty.&nbsp; The fault was not mentioned in the listing.&nbsp; The seller has reluctantly agreed for me to return the item however has said that only the purchase price of the item will be refunded and not the postage paid.&nbsp; Therefore I am out of pocket because I have paid postage to receive the faulty item and then paid postage to send back the item to the seller.&nbsp; The listing does say that the seller will only refund the cost of the item.&nbsp; To me this seems a little harsh and unfair for a buyer to have to pay two lots of postage for a situation that is beyond their control.&nbsp;Does any one know if this is supported by ebay or did this seller just make this decision? Thanks</P> Wed, 30 Jan 2013 09:03:10 GMT https://community.ebay.com.au/t5/Packaging-Shipping/Postage-costs/qaq-p/429389 troeth5762 2013-01-30T09:03:10Z