Question how do I query my account in Packaging & Shipping

Question how do I query my account in Packaging & Shipping https://community.ebay.com.au/t5/Packaging-Shipping/how-do-I-query-my-account/qaq-p/1754591 <P>Re Item # 231495173808</P><P>I was charged twice for postage</P><P>Please credit my Account  $14.35</P> Sat, 21 Mar 2015 02:55:58 GMT roger4645 2015-03-21T02:55:58Z how do I query my account https://community.ebay.com.au/t5/Packaging-Shipping/how-do-I-query-my-account/qaq-p/1754591 <P>Re Item # 231495173808</P><P>I was charged twice for postage</P><P>Please credit my Account  $14.35</P> Sat, 21 Mar 2015 02:55:58 GMT https://community.ebay.com.au/t5/Packaging-Shipping/how-do-I-query-my-account/qaq-p/1754591 roger4645 2015-03-21T02:55:58Z