https://community.ebay.com.au/t5/Packaging-Shipping/Missing-Customs-declaration-forms-for-item-shipped-through-ebay/qaq-p/2027007 <P>I sold a saddle to a buyer in Australia.&nbsp; I used the GSP in Erlanger, KY to ship item to Australia.&nbsp; It was my understanding the GSP center would take care of necessary Customs forms for overseas shipping.&nbsp; Now item is held up at Customs in Australia due to missing declaration forms.&nbsp; They may destroy the item.&nbsp; I've entered a resolution case with ebay and they resolved the matter by saying they would refund the buyer.&nbsp; The buyer would prefer to have the saddle delivered, rather than get a refund.&nbsp; How can I help get the saddle released from Customs and delivered?&nbsp; I have emailed the carrier (DAIKEB) to see what can be done.&nbsp; I feel so bad for the buyer; she really wants this saddle.</P> Mon, 02 Jan 2017 16:56:24 GMT cmarshall1 2017-01-02T16:56:24Z https://community.ebay.com.au/t5/Packaging-Shipping/Missing-Customs-declaration-forms-for-item-shipped-through-ebay/qaq-p/2027007 <P>I sold a saddle to a buyer in Australia.&nbsp; I used the GSP in Erlanger, KY to ship item to Australia.&nbsp; It was my understanding the GSP center would take care of necessary Customs forms for overseas shipping.&nbsp; Now item is held up at Customs in Australia due to missing declaration forms.&nbsp; They may destroy the item.&nbsp; I've entered a resolution case with ebay and they resolved the matter by saying they would refund the buyer.&nbsp; The buyer would prefer to have the saddle delivered, rather than get a refund.&nbsp; How can I help get the saddle released from Customs and delivered?&nbsp; I have emailed the carrier (DAIKEB) to see what can be done.&nbsp; I feel so bad for the buyer; she really wants this saddle.</P> Mon, 02 Jan 2017 16:56:24 GMT https://community.ebay.com.au/t5/Packaging-Shipping/Missing-Customs-declaration-forms-for-item-shipped-through-ebay/qaq-p/2027007 cmarshall1 2017-01-02T16:56:24Z