https://community.ebay.com.au/t5/Packaging-Shipping/FAULTY-PRODUCT/qaq-p/2079166 <P>I purchased a CD/Cassette player through EBay from REMOVED. Unfortunately the player is faulty and will not play CDs. Do I return and exchange it through EBay or through REMOVED?</P> <P>Thanks, Jim Hogan</P> Wed, 02 Aug 2017 03:37:07 GMT hoja_jim_qpk8mdwtlz 2017-08-02T03:37:07Z https://community.ebay.com.au/t5/Packaging-Shipping/FAULTY-PRODUCT/qaq-p/2079166 <P>I purchased a CD/Cassette player through EBay from REMOVED. Unfortunately the player is faulty and will not play CDs. Do I return and exchange it through EBay or through REMOVED?</P> <P>Thanks, Jim Hogan</P> Wed, 02 Aug 2017 03:37:07 GMT https://community.ebay.com.au/t5/Packaging-Shipping/FAULTY-PRODUCT/qaq-p/2079166 hoja_jim_qpk8mdwtlz 2017-08-02T03:37:07Z https://community.ebay.com.au/t5/Packaging-Shipping/FAULTY-PRODUCT/qaa-p/2079198#M6353 <P>You don't buy from eBay, you buy from sellers listing on the eBay site.</P><P>&nbsp;</P><P>Firstly contact the seller and see what they will do.</P><P>If they are not helpful then you can open a formal return case in eBay.</P> Wed, 02 Aug 2017 03:35:05 GMT https://community.ebay.com.au/t5/Packaging-Shipping/FAULTY-PRODUCT/qaa-p/2079198#M6353 kopenhagen5 2017-08-02T03:35:05Z