https://community.ebay.com.au/t5/Selling-on-eBay/Negative-Feedback-Help-Please/qaq-p/387539 <P class="mce-p">Recently sold an item, assumes buyer is happy then notice today buyer has left neg feedback.&nbsp; States item had fault (but&nbsp;lied in&nbsp;her info on&nbsp;my fb description), i did not know this and relooking over photo and couldnt see the fault myself but not to say it wasnt there... I would have been more than happy to refund (as stated in the descrition) as we know we are human and can make mistakes... Anywho this ebayer is new a member of less than two weeks (fb rating of 2).&nbsp;</P> <P class="mce-p">My question is how can new ebayer's who&nbsp;maynot be familiar with the solving of issues before leaving neg feedback.&nbsp; Why are they not made to reach a certain amount of transactions to familiarise themselves with the "usual" before being able to "ruin" someones feedback score. This is of course assuming they are new not new names.</P> <P class="mce-p">If anyone has had the same issue or can give me any help&nbsp;on this would be great.&nbsp; :-)))</P> Mon, 08 Oct 2012 11:31:04 GMT dior_kookla 2012-10-08T11:31:04Z https://community.ebay.com.au/t5/Selling-on-eBay/Negative-Feedback-Help-Please/qaq-p/387539 <P class="mce-p">Recently sold an item, assumes buyer is happy then notice today buyer has left neg feedback.&nbsp; States item had fault (but&nbsp;lied in&nbsp;her info on&nbsp;my fb description), i did not know this and relooking over photo and couldnt see the fault myself but not to say it wasnt there... I would have been more than happy to refund (as stated in the descrition) as we know we are human and can make mistakes... Anywho this ebayer is new a member of less than two weeks (fb rating of 2).&nbsp;</P> <P class="mce-p">My question is how can new ebayer's who&nbsp;maynot be familiar with the solving of issues before leaving neg feedback.&nbsp; Why are they not made to reach a certain amount of transactions to familiarise themselves with the "usual" before being able to "ruin" someones feedback score. This is of course assuming they are new not new names.</P> <P class="mce-p">If anyone has had the same issue or can give me any help&nbsp;on this would be great.&nbsp; :-)))</P> Mon, 08 Oct 2012 11:31:04 GMT https://community.ebay.com.au/t5/Selling-on-eBay/Negative-Feedback-Help-Please/qaq-p/387539 dior_kookla 2012-10-08T11:31:04Z