https://community.ebay.com.au/t5/Selling-on-eBay/Returns-after-return-policy-date-has-expired/qaq-p/959667 <P>Buyer purchased a battery phone cover off me on Dec 23rd, I posted it immediately, now he emails today (24 days later) and says it only works 45% and would like a replacement. My returns policy is set at the 3 day time frame. Any suggestions how to deal with this to avoid him getting crabby and leaving negative feedback?<BR /><BR />Thanks!</P> Thu, 16 Jan 2014 05:23:11 GMT oed183 2014-01-16T05:23:11Z https://community.ebay.com.au/t5/Selling-on-eBay/Returns-after-return-policy-date-has-expired/qaq-p/959667 <P>Buyer purchased a battery phone cover off me on Dec 23rd, I posted it immediately, now he emails today (24 days later) and says it only works 45% and would like a replacement. My returns policy is set at the 3 day time frame. Any suggestions how to deal with this to avoid him getting crabby and leaving negative feedback?<BR /><BR />Thanks!</P> Thu, 16 Jan 2014 05:23:11 GMT https://community.ebay.com.au/t5/Selling-on-eBay/Returns-after-return-policy-date-has-expired/qaq-p/959667 oed183 2014-01-16T05:23:11Z