https://community.ebay.com.au/t5/Selling-on-eBay/Question/qaq-p/1914839 <P>Hi mate, I am a seller. We found some items lost or maybe just delay(it can not arrive on time). So some custmor want refund.&nbsp;</P><P>Ok, we can give him refund. But the item just have 2 choose:1, the product not at stock, then cancel it. 2, the buyer want cancel it.&nbsp;</P><P>So I just want ask: does there can add one choose: Item not arrive or lost, cancel it or refund? Thanks very much!</P> Fri, 29 Jan 2016 06:16:46 GMT yessales 2016-01-29T06:16:46Z https://community.ebay.com.au/t5/Selling-on-eBay/Question/qaq-p/1914839 <P>Hi mate, I am a seller. We found some items lost or maybe just delay(it can not arrive on time). So some custmor want refund.&nbsp;</P><P>Ok, we can give him refund. But the item just have 2 choose:1, the product not at stock, then cancel it. 2, the buyer want cancel it.&nbsp;</P><P>So I just want ask: does there can add one choose: Item not arrive or lost, cancel it or refund? Thanks very much!</P> Fri, 29 Jan 2016 06:16:46 GMT https://community.ebay.com.au/t5/Selling-on-eBay/Question/qaq-p/1914839 yessales 2016-01-29T06:16:46Z