Question Refund in Selling on eBay

Question Refund in Selling on eBay https://community.ebay.com.au/t5/Selling-on-eBay/Refund/qaq-p/2032585 <P>I've refunded an order & removed the item totally from Ebay due to an error but the customer has since notified me that this item is still</P><P>showing outstanding at his end? </P><P>I thought by removing the item all together & completing the refund that it would be finalised? </P><P>Sales record # 317</P><P> </P><P>Please help</P> Mon, 23 Jan 2017 22:31:12 GMT workweardirect2015 2017-01-23T22:31:12Z Refund https://community.ebay.com.au/t5/Selling-on-eBay/Refund/qaq-p/2032585 <P>I've refunded an order & removed the item totally from Ebay due to an error but the customer has since notified me that this item is still</P><P>showing outstanding at his end? </P><P>I thought by removing the item all together & completing the refund that it would be finalised? </P><P>Sales record # 317</P><P> </P><P>Please help</P> Mon, 23 Jan 2017 22:31:12 GMT https://community.ebay.com.au/t5/Selling-on-eBay/Refund/qaq-p/2032585 workweardirect2015 2017-01-23T22:31:12Z