https://community.ebay.com.au/t5/Selling-on-eBay/Australia-Post-damaged-the-product/qaq-p/2090494 <P>I have had a buyer open a dispute. He received it, but the envelope was damaged and product wasn't in it, which he even says looks like Australia Post did it, but wants a refund.</P><P>How do I resolve this? I don't want to refund him as I have supplied the product. He understandably&nbsp;doesn't want to pay for something he didn't get.&nbsp;</P><P>Mail wasn't registered..</P><P>&nbsp;</P> Fri, 15 Sep 2017 01:49:02 GMT krusen1632 2017-09-15T01:49:02Z https://community.ebay.com.au/t5/Selling-on-eBay/Australia-Post-damaged-the-product/qaq-p/2090494 <P>I have had a buyer open a dispute. He received it, but the envelope was damaged and product wasn't in it, which he even says looks like Australia Post did it, but wants a refund.</P><P>How do I resolve this? I don't want to refund him as I have supplied the product. He understandably&nbsp;doesn't want to pay for something he didn't get.&nbsp;</P><P>Mail wasn't registered..</P><P>&nbsp;</P> Fri, 15 Sep 2017 01:49:02 GMT https://community.ebay.com.au/t5/Selling-on-eBay/Australia-Post-damaged-the-product/qaq-p/2090494 krusen1632 2017-09-15T01:49:02Z