Question How do I cancel postage on a sold item in Selling on eBay

How do I cancel postage on a sold item

karegoul-0 — Tue, 11 Jan 2022 21:35:37 GMT

The buyer will collect the item in person. How do I delete the postage from the overall cost the buyer has to pay?

Karen

Re: How do I cancel postage on a sold item

lezned-toycollector — Tue, 11 Jan 2022 23:57:19 GMT

How to cancel a postage label

If you haven't used a postage label, you can cancel it within 5 days of creating and printing the label. If your cancellation request is approved, you'll receive a credit for postage and related charges.

To cancel an eBay postage label:

1. Go to Manage postage labels - opens in new window or tab.

2. Find the item you'd like to cancel the postage label for, then from the Actions column, select More actions, and then select Cancel postage label.

3. Choose your reason for cancelling the label. If you want to, you can add a message for the buyer.

4.Select Cancel postage label.

Remember that you may not use a label after it's been cancelled, or cancel a label after you've dropped the parcel off.

Re: How do I cancel postage on a sold item

joztamps — Wed, 12 Jan 2022 00:50:28 GMT

Hand them the cash as a refund when they collect it.

Re: How do I cancel postage on a sold item

wide-world-of-stamps — Wed, 12 Jan 2022 01:57:24 GMT

If the buyer hasn't yet paid, go to your sold items and use the drop down next to the item to send them an invoice.

You can change the postage cost to $0.00 before sending it.