https://community.ebay.com.au/t5/Selling-on-eBay/buyer-misunderstood-item-discription/qaq-p/380585 <P class="mce-p">The buyer left the negative feedback before trying to resolve the issue. The buyer misunderstood the title, sounded like she didnt read my auction discription when I&nbsp;stated as '&nbsp;only 1 book is for auction' and I meant&nbsp;the buyer have the choice of up to 5 books to get. The only mistake I beleived&nbsp;I made was I thought I&nbsp;could list multipe item - but I could not because I am just an amateur seller.' Max 5 books' is ringing in the buyer's head&nbsp;as it&nbsp;was stated so in the title and she emailed me that I decieved her. I am non native English speaker, but I flown myself how 'max 5 books' becomes&nbsp;'for 5 books' in the buyer's head. Still, I am accepting my failure of 'misleading title' and &nbsp;I offerred refund or sending additional 4 books if she believed that was what she was expecting for the price she paid. No reply yet&nbsp;and I don't think I deserve this kind of punishment that the buyer only has a power to drive these kind of situations to rate me negatives when she ignored 'bidding for only 1 book.'&nbsp;I also had a similar case that&nbsp;the buyer rated me neutral after picking up the items from my house, not mentioning anything there but when he went back home to decide to complain&nbsp;'the item&nbsp;was not as advertised' - I dont remember&nbsp;I&nbsp;'advertised' the items at all - I&nbsp;have just described the item as I thought&nbsp;it was genuine explanation for the items. Why ebay would let this happen and allow them to make me down. Surely&nbsp;eBay should change that nobody can leave&nbsp;a negative/neutral feedback<EM>&nbsp;</EM>until going&nbsp;through resolution? I really would like to apeal my case somewhere but I cant find anything that suits for my need!</P> Thu, 19 Jul 2012 04:22:59 GMT maricatitch 2012-07-19T04:22:59Z https://community.ebay.com.au/t5/Selling-on-eBay/buyer-misunderstood-item-discription/qaq-p/380585 <P class="mce-p">The buyer left the negative feedback before trying to resolve the issue. The buyer misunderstood the title, sounded like she didnt read my auction discription when I&nbsp;stated as '&nbsp;only 1 book is for auction' and I meant&nbsp;the buyer have the choice of up to 5 books to get. The only mistake I beleived&nbsp;I made was I thought I&nbsp;could list multipe item - but I could not because I am just an amateur seller.' Max 5 books' is ringing in the buyer's head&nbsp;as it&nbsp;was stated so in the title and she emailed me that I decieved her. I am non native English speaker, but I flown myself how 'max 5 books' becomes&nbsp;'for 5 books' in the buyer's head. Still, I am accepting my failure of 'misleading title' and &nbsp;I offerred refund or sending additional 4 books if she believed that was what she was expecting for the price she paid. No reply yet&nbsp;and I don't think I deserve this kind of punishment that the buyer only has a power to drive these kind of situations to rate me negatives when she ignored 'bidding for only 1 book.'&nbsp;I also had a similar case that&nbsp;the buyer rated me neutral after picking up the items from my house, not mentioning anything there but when he went back home to decide to complain&nbsp;'the item&nbsp;was not as advertised' - I dont remember&nbsp;I&nbsp;'advertised' the items at all - I&nbsp;have just described the item as I thought&nbsp;it was genuine explanation for the items. Why ebay would let this happen and allow them to make me down. Surely&nbsp;eBay should change that nobody can leave&nbsp;a negative/neutral feedback<EM>&nbsp;</EM>until going&nbsp;through resolution? I really would like to apeal my case somewhere but I cant find anything that suits for my need!</P> Thu, 19 Jul 2012 04:22:59 GMT https://community.ebay.com.au/t5/Selling-on-eBay/buyer-misunderstood-item-discription/qaq-p/380585 maricatitch 2012-07-19T04:22:59Z