Account balance and recently sold items disappeared from account
Last week I listed some mtg cards. I hadn’t used eBay for a while so eas put on hold for a week. Fair enough. I could see my balance on hold , now when I log in no balance anywhere to be seen, and recent search also is an old list. My products gone! My account appears as if it was as it was 1 week ago. Help
5 comments
twyngwyn
·4 months agoAre you signed up for Managed Payments?
ricje_11
OP4 months agoI had added my bank account it was “ green” If that’s what you mean. But it doesn’t even show current items on dale, blank. Although in gmail I have the emails confirming this sold that posted etc. it’s been a few years since I posted, now put up 8 items. Red flag? Surely not
*casey*
·4 months agoit doesn’t even show current items on sale,
no balance anywhere to be seen
My products gone
For managed payments, you'll need to be verified with both your personal and bank details.
https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOorp5T5WpGyW4KV-yeZjFP_molSdp6rliYWLrpNcDlejIttiRBSM
and you'll be subject to transaction holds
https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/transaction-holds?id=4816&srsltid=AfmBOooUCDKrj3GDKpbIZ6nm686LQIBQwFXl_JMr-5PszYQ2LV2oHzcf
If everything's disappeared , are you sure you're logged in with the correct user ID when checking ?
What is the item number of one of your current listings ?
sandypebbles
·4 months agoManaged Payments is not only adding your bank account, you need to follow casey's advice to actually sign up and be verified to sell
If you have not completed the process, then any number of listings could well trigger red flags
gutterpunkz05
·4 months agoit’s been a few years since I posted, now put up 8 items. Red flag? Surely not
Did you previously have selling issues with ebay, selling suspended/restricted etc, on either this or another account.